At a Glance
- Tasks: Transform business needs into smart software solutions and build trusted client relationships.
- Company: Join Sagoss, an award-winning UK tech company with a collaborative culture.
- Benefits: Competitive salary, benefits, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to work across two vibrant locations.
- Why this job: Be a key player in shaping major client partnerships and driving impactful solutions.
- Qualifications: Experience in business analysis, strong communication skills, and knowledge of SQL.
The predicted salary is between 49500 - 60500 £ per year.
Join Sagoss in a high-profile client-facing role where you'll turn business needs into smart software solutions, build trusted relationships and help shape one of the company's most important partnerships.
Salary: Competitive + Benefits
Location: Working across two sites: 3 days per week at the client's site in Chelmsford, Essex and 2 days per week at Sagoss HQ in Henley-on-Thames, Oxfordshire
Job Type: Full-Time, Permanent
This is a standout opportunity to become a trusted voice at the heart of a major client partnership with an award-winning UK technology business. As Business Analyst / Technical Business Analyst you'll work closely with client stakeholders and Sagoss developers, translating needs into clear requirements and keeping delivery moving. The Business Analyst / Technical Business Analyst will combine relationship-building with hands-on technical analysis, SQL, JIRA, testing and issue resolution. With influence over client experience, account growth and product delivery, the Business Analyst / Technical Business Analyst will help strengthen an important partnership.
About Us: Established in 2006, Sagoss Group is a growing, entrepreneurial group made up of three distinctive businesses: Sagoss, Accellerate and Healthium Clinics. Each business operates in a specialist market, creating a varied and commercially interesting environment where finance plays an important role in supporting growth, control and future scalability. Sagoss is a UK technology business delivering intelligent parking and transport solutions through an integrated platform that combines software, ANPR, payment systems, customer portals and connected hardware. Accellerate is a medical market-access consultancy that helps healthcare technologies and products move successfully through market-access strategy, regulatory compliance, health economics and related commercial support. Healthium Clinics is a private, CQC-registered medical and aesthetic clinic in Henley-on-Thames, offering private healthcare, wellness, skin and non-surgical services in a discreet, patient-focused setting.
Duties:
- Client Partnership and Presence: Represent Sagoss on site, build trusted stakeholder relationships and act as the client's dedicated day-to-day contact.
- Requirements and Change Requests: Lead workshops, analyse needs, write specifications, user stories and acceptance criteria, and manage changes through build, testing and release.
- Process and Data Analysis: Map processes and data flows, guide the client towards effective solutions and support decisions.
- Development Team Interface: Link the client and Sagoss developers, clarify requirements, review progress and resolve issues.
- Technical Investigation: Use SQL or similar tools to query data, validate requirements and investigate issues, using knowledge of code, databases and logs.
- Agile Delivery: Join sprint planning and backlog refinement in JIRA, keeping work prioritised.
- Client Support and Resolution: Own queries, issues and escalations through to resolution, coordinating with support and Development teams and keeping stakeholders updated.
- Testing, Release and Adoption: Support testing, confirm changes meet specifications, coordinate releases and deliver training, guidance and release briefings.
- Account Growth and Reporting: Identify growth opportunities, support proposals and business cases, and report priorities, satisfaction, risks and opportunities.
- Records and Standards: Keep accurate records while following client site, security and data-handling requirements.
Candidate Requirements:
Essential:
- Previous business analysis experience in a software or IT-based business, ideally in a client-facing or client-embedded role.
- Experience writing functional and technical specifications, user stories and change requests.
- Strong understanding of software development, code, databases and the software development lifecycle.
- Fluent user of JIRA with experience of Agile ways of working.
- Working knowledge of SQL and relational databases.
- Excellent stakeholder management and communication skills, including with senior and non-technical users.
- Confident, professional approach with the ability to represent Sagoss and handle challenging conversations calmly.
- Strong organisation skills with the ability to manage priorities and deadlines across both locations.
- Live within easy commuting distance of Chelmsford, with a full UK driving licence and the ability to travel to Henley-on-Thames weekly.
Desirable:
- Experience working on site with a single large client in a consultancy, managed service or account-embedded environment.
- Hands-on programming experience.
Business Analyst / Technical Business Analyst in Henley on Thames employer: Sagoss
Sagoss Group is an exceptional employer located in Henley-on-Thames, offering a dynamic and collaborative work environment where finance professionals can thrive. With a strong focus on employee development, competitive benefits including private medical insurance and birthday leave, and the opportunity to influence key business decisions across three innovative companies, Sagoss fosters a culture of ownership and growth that empowers its team members to excel in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst / Technical Business Analyst in Henley on Thames
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Sagoss!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Business Analyst / Technical Business Analyst in Henley on Thames
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Sagoss, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Sagoss
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Sagoss’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
