At a Glance
- Tasks: Lead client meetings, analyse requirements, and design practical software solutions.
- Company: Join Sagoss, an award-winning tech company shaping innovative software.
- Benefits: Enjoy private medical insurance, birthday leave, onsite gym, and competitive salary.
- Other info: Collaborative environment with opportunities for growth and development.
- Why this job: Make a real impact by transforming complex needs into clear solutions.
- Qualifications: Experience in business analysis, strong communication skills, and knowledge of SQL required.
The predicted salary is between 38000 - 45000 £ per year.
Join Sagoss, an award-winning technology business where great analysis directly shapes the software clients use. This hands-on opportunity suits an experienced analyst who enjoys solving problems, working closely with developers and turning complex requirements into clear solutions.
If you’ve also worked in the following roles, we’d also like to hear from you: Technical Business Analyst, Senior Business Analyst, Business Systems Analyst, Requirements Analyst, IT Business Analyst, Technical Analyst, Functional Analyst, Business Process Analyst.
Benefits include onsite parking, onsite restaurant and onsite gym.
SALARY: £38,000 to £45,000 per annum + Benefits
LOCATION: Henley-on-Thames, Oxfordshire (Office Based)
JOB TYPE: Full-Time, Permanent
This is a chance to step into a visible, influential position where good analysis has an immediate impact on clients, developers and delivery. The Business Analyst / Systems Analyst will take real ownership of customer requirements, shaping ideas into practical, buildable solutions and helping projects move forward with clarity and pace.
Working at the heart of a collaborative technology team, the Business Analyst / Systems Analyst will combine client engagement with hands-on technical analysis, JIRA, SQL and process improvement. The Business Analyst / Systems Analyst will have the freedom to improve how requirements are managed and help shape stronger ways of working across the business.
Your duties as the Business Analyst / Systems Analyst include:
- Requirements Gathering and Client Engagement: Lead client meetings and workshops, uncover business needs and explain supported, cost-effective solutions clearly.
- Analysis and Solution Design: Analyse requests against existing functionality, map processes and data flows, assess impact, risk and effort, and work with developers on practical solutions.
- Specifications and Change Requests: Write functional and technical specifications, user stories and acceptance criteria, and manage change requests from initial request through approval, build, testing and release.
- Technical Analysis: Read and understand code, database structures and logs sufficiently to discuss solutions and investigate issues, using SQL or similar tools to query and validate data.
- JIRA and Prioritisation: Maintain a complete, prioritised backlog, manage timelines across clients and projects, and report progress, risks and blockers.
- Testing, Release and Handover: Write test scenarios, support system and user acceptance testing, confirm delivered changes meet specification, and prepare release notes and handover information.
- Continuous Improvement: Improve templates, standards and processes, identify recurring client needs and share knowledge across the team.
- Client and Team Collaboration: Work closely with developers and internal teams, manage expectations professionally and support occasional travel to client sites.
CANDIDATE REQUIREMENTS
ESSENTIAL
- Previous Business Analyst experience in a software or IT-based business.
- Proven experience writing functional and technical specifications, user stories and change requests.
- Strong understanding of software development, code, databases and the software development lifecycle.
- Confident daily use of JIRA and experience of Agile ways of working.
- Working knowledge of SQL and relational databases.
- Strong client-facing communication, active listening, presentation and stakeholder management skills.
- Ability to explain technical concepts clearly to non-technical clients.
- Strong organisation with the ability to manage multiple clients, priorities and deadlines.
- High level of IT literacy, including Microsoft Word, Excel, PowerPoint and Visio or similar.
DESIRABLE
- Hands-on programming experience or a background in development, testing or technical support.
- Understanding of APIs, integrations and data formats such as REST, JSON and XML.
- Experience with SaaS or configurable platforms used by multiple clients.
- Experience in parking, transport, local authority or NHS environments.
- Business analysis certification such as BCS or IIBA, or a degree in computing or a related field.
Joining Sagoss means becoming part of an established, award-winning technology business that is continuing to grow and innovate. We invest in structured onboarding, practical training and ongoing development, giving employees the opportunity to build their expertise, take ownership of their work and progress within the company. Our team works collaboratively across technology, operations, customer service and field engineering to deliver solutions used by public and private-sector organisations. Benefits include private medical insurance, birthday leave, onsite parking, onsite restaurant and onsite gym. Competitive salary, reviewed in line with performance and business needs.
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details.
Business Analyst / Systems Analyst in Henley on Thames employer: Sagoss Group
Sagoss Group is an exceptional employer that fosters a dynamic work culture in the picturesque setting of Henley-on-Thames. With a strong focus on employee growth and development, we offer unique opportunities to lead strategic initiatives while ensuring a healthy work-life balance. Join us to be part of a forward-thinking team that values innovation and collaboration in the technology and healthcare sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst / Systems Analyst in Henley on Thames
✨Get to Grips with Data Visualisation Tools
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✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Sagoss Group!
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We think you need these skills to ace Business Analyst / Systems Analyst in Henley on Thames
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Sagoss Group, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Sagoss Group
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Sagoss Group’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
