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For Companies At a Glance
- Tasks: Deliver presales and technical support for cutting-edge IT management solutions.
- Company: Join ManageEngine, a dynamic division of Zoho Corporation.
- Benefits: Competitive salary, private health insurance, and continuous training opportunities.
- Why this job: Make a real impact in tech while travelling across the UK and Ireland.
- Qualifications: Strong IT skills and previous consulting experience required.
- Other info: Be part of a supportive team with clear career development paths.
The predicted salary is between 36000 - 60000 £ per year.
Milton Keynes, United Kingdom — Remote with Periodic Travel
About the Role
As a Technical Consultant, you will deliver end-to-end presales and technical support for ManageEngine’s solutions, engaging with customers and partners to provide cutting-edge IT management tools and services. You'll act as a trusted advisor to strategic accounts, ensuring customer satisfaction while driving upsell and cross-sell opportunities. This role requires a willingness to travel extensively—more than 80% of the time—across the UK and Ireland to meet customers, partners, and prospects.
Requirements
- IT Expertise: Strong IT skills with a solid understanding of IT operations management, IT security, and observability.
- Communication: Excellent verbal and written English communication skills, with the ability to convey technical concepts to both technical and non-technical audiences.
- Consulting Experience: Previous experience in a technical consulting role, particularly in IT operations management and IT security.
- Monitoring & Security Tools: Hands-on experience with tools like ServiceNow, Ivanti, Splunk, Darktrace, LogRhythm, Halo, SolarWinds or similar platforms is essential.
- Presentation Skills: Strong presentation and demonstration skills, with the ability to engage and influence clients effectively.
- Travel: Flexibility to travel extensively within the UK and Ireland, often at short notice.
- Self-Motivated: Ability to work independently, manage time efficiently, and prioritize tasks effectively. UK passport or valid work authorization is required.
Key Responsibilities
- Presales Engagement: Conduct end-to-end presales activities, including face-to-face and virtual meetings, product demonstrations, and POCs for ManageEngine solutions.
- Customer Success: Engage with existing customers to ensure satisfaction, provide technical guidance, and identify upsell/cross-sell opportunities.
- Technical Consultancy: Act as a technical SPOC for strategic accounts, delivering tailored solutions for IT service management (ITSM), security, IAM, PAM, and more.
- Build Relationships: Build strong relationships with key stakeholders, including customers, partners, and internal teams, ensuring trust and collaboration at every level.
- RFI/RFP Management: Respond to RFI/RFP requests with detailed technical insights and proposals.
- Training & Collaboration: Conduct training sessions for resellers/partners and collaborate with engineering teams to stay updated on product developments.
- Compliance Support: Assist customers with GDPR, ISO 27001, and other regulatory standards using ManageEngine tools.
Join Us
Be part of Zoho Corporation Europe and contribute to shaping the future of business software. Together, let’s revolutionize the way businesses operate. The successful candidate will undergo background verification in compliance with national legislation and market standards. Apply now and embark on an exciting career with ManageEngine!
Technical Consultant in Milton Keynes employer: SagitaZ Corp
Contact Detail:
SagitaZ Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Consultant in Milton Keynes
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend tech meetups, webinars, or even local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your expertise and make a lasting impression on potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to technical consulting. Role-play with a friend or use online resources to get comfortable discussing your experience and how it relates to the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates who are ready to make an impact!
We think you need these skills to ace Technical Consultant in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Consultant role. Highlight your IT expertise, consulting experience, and any relevant tools you've worked with. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about technology and how you can contribute to our customer-first approach. Keep it engaging and personal – we love a good story!
Show Off Your Communication Skills: Since this role involves a lot of interaction with customers, make sure your written application showcases your excellent communication skills. Be clear, concise, and professional, but don’t be afraid to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at SagitaZ Corp
✨Know Your Tech Inside Out
Make sure you brush up on your IT operations management and security knowledge. Familiarise yourself with tools like ServiceNow, Splunk, and Darktrace, as you'll need to demonstrate your expertise during the interview.
✨Practice Your Communication Skills
Since you'll be conveying technical concepts to various audiences, practice explaining complex ideas in simple terms. Consider doing mock interviews with friends or family to refine your verbal and written communication.
✨Showcase Your Consulting Experience
Be ready to discuss your previous consulting roles and how you've successfully engaged with clients. Prepare examples of how you've driven customer satisfaction and identified upsell opportunities in past positions.
✨Prepare for Travel Questions
Given the extensive travel required for this role, be prepared to discuss your flexibility and willingness to travel. Think about how you manage your time and tasks while on the road, and be ready to share your strategies.
