At a Glance
- Tasks: Engage with customers, manage travel bookings, and ensure a seamless service experience.
- Company: Dynamic travel agency located in Clarke Quay, Singapore.
- Benefits: Competitive salary with performance incentives, training, and career growth opportunities.
- Other info: Friendly work environment with opportunities to collaborate with international partners.
- Why this job: Join a passionate team and help create unforgettable travel experiences for customers.
- Qualifications: Diploma in relevant fields and strong communication skills; bilingual in English and Mandarin preferred.
The predicted salary is between 24000 - 28000 £ per year.
Location: Clarke Quay, Singapore
Employment Type: Full-time
Salary: Basic + Commission / Performance Incentives
About the Role
We are looking for a motivated and customer-oriented Sales Executive to join our travel agency team. The successful candidate will be responsible for handling customer enquiries, supporting travel bookings, coordinating with sub-agencies, and ensuring a smooth customer service experience from enquiry to booking confirmation. This role is suitable for someone who enjoys communicating with customers, has strong attention to detail, and is passionate about the travel and tourism industry.
Key Responsibilities
- Respond to customer enquiries through phone calls, emails, WhatsApp, WeChat, and other communication channels.
- Provide accurate information on travel packages, flight arrangements, hotels, tours, visa requirements, and related travel services.
- Follow up with potential customers and convert enquiries into confirmed bookings.
- Process travel bookings, including flights, accommodation, tour packages, transport, insurance, and other travel arrangements.
- Coordinate closely with sub-agencies, travel partners, hotels, airlines, and local operators.
- Prepare quotations, booking confirmations, invoices, and travel-related documents.
- Ensure all booking details are accurate and properly recorded.
- Support customers before, during, and after their travel arrangements.
- Maintain good relationships with customers, sub-agencies, and business partners.
- Assist with sales reports, customer records, and general administrative tasks when required.
Requirements
- Diploma or above in Tourism, Hospitality, Business, Marketing, or a related field is preferred.
- Prior experience in a travel agency, tourism company, sales, or customer service role will be an advantage.
- Good communication and interpersonal skills.
- Bilingual in English and Mandarin to communicate effectively with English- and Mandarin-speaking customers and partners.
- Strong customer service mindset and willingness to follow up with enquiries.
- Able to work independently and as part of a team.
- Detail-oriented, organised, and able to manage multiple bookings at the same time.
- Familiarity with travel booking systems, airline reservations, or tour operations will be an advantage.
What We Offer
- Competitive performance-based incentives.
- Training and development opportunities in the travel and tourism industry.
- Friendly and supportive working environment.
- Opportunities to work with overseas partners and sub-agencies.
- Career growth opportunities within the company.
Sales Executive - Travel Business in Penarth employer: SAGEPATHS GLOBAL EDUCATION PTE. LTD.
Join our dynamic travel agency in the vibrant Clarke Quay, Singapore, where we prioritise a friendly and supportive work culture that fosters employee growth and development. As a Sales Executive, you will benefit from competitive performance-based incentives, comprehensive training opportunities, and the chance to collaborate with international partners, making your role both rewarding and impactful in the travel and tourism industry.
Contact Details:
SAGEPATHS GLOBAL EDUCATION PTE. LTD. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive - Travel Business in Penarth
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like SAGEPATHS GLOBAL EDUCATION PTE. LTD. who are looking for fresh talent for roles like Sales Executive - Travel Business.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like SAGEPATHS GLOBAL EDUCATION PTE. LTD. and give you a leg up for your Sales Executive - Travel Business application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Sales Executive - Travel Business openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Sales Executive - Travel Business in Penarth
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Sales Executive - Travel Business role at SAGEPATHS GLOBAL EDUCATION PTE. LTD..
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Sales Executive - Travel Business position at SAGEPATHS GLOBAL EDUCATION PTE. LTD..
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of SAGEPATHS GLOBAL EDUCATION PTE. LTD..
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to SAGEPATHS GLOBAL EDUCATION PTE. LTD.'s adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Sales Executive - Travel Business.
How to prepare for a job interview at SAGEPATHS GLOBAL EDUCATION PTE. LTD.
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at SAGEPATHS GLOBAL EDUCATION PTE. LTD..
