Sage is hiring a Customer Support Specialist for Sage HCM in Newcastle upon Tyne. The role involves investigating and troubleshooting complex customer issues, collaborating with internal teams to validate findings, and directing customers on product functionality and best practices.
You will own cases, perform hands-on testing, and escalate defects when needed while providing education to customers. Hybrid work setup in the United Kingdom supports flexible collaboration across teams.
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Technical Customer Support Specialist - HRIS/HCM employer: Sage
Sage is an exceptional employer located in Newcastle, offering a dynamic work culture that fosters collaboration and innovation. As a Digital Content Designer, you'll benefit from a hybrid working model, allowing for flexibility while engaging with talented teams across Product, UX, and Engineering. With a strong focus on employee growth and development, Sage provides ample opportunities to enhance your skills and make a meaningful impact on customer experiences through cutting-edge technology.
