Sage is hiring a Customer Support Specialist for Sage HCM in the United Kingdom. You will investigate and troubleshoot complex customer issues, performing hands-on testing and root-cause analysis to validate findings and guide customers through product functionality.
Working with internal teams, you'll resolve issues, document findings, educate users, and identify trends to drive product improvements in a fast-paced HR/payroll technology environment.
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Technical Support Specialist: Root-Cause Troubleshooter in Newcastle upon Tyne employer: Sage
Sage is an exceptional employer located in Newcastle, offering a dynamic work culture that fosters collaboration and innovation. As a Digital Content Designer, you'll benefit from a hybrid working model, allowing for flexibility while engaging with talented teams across Product, UX, and Engineering. With a strong focus on employee growth and development, Sage provides ample opportunities to enhance your skills and make a meaningful impact on customer experiences through cutting-edge technology.
