At a Glance
- Tasks: Provide top-notch support to customers and partners, resolving queries with precision.
- Company: Join a dynamic team at Sage Intacct in Newcastle, embracing a hybrid work model.
- Benefits: Enjoy a competitive salary, flexible working arrangements, and opportunities for growth.
- Other info: Be part of a supportive team that values your contributions and career development.
- Why this job: Make a real difference by helping customers thrive with your expertise.
- Qualifications: Customer-focused mindset and adaptability to various accounting practices.
The predicted salary is between 30150 - 36850 £ per year.
Sage Intacct Support is seeking a proactive, customer‑focused specialist to join the team in Newcastle on a hybrid basis (3 days in the Newcastle HQ). You will deliver exceptional support to medium and strategic customers and partners, resolving queries efficiently and accurately to support retention and growth. The role requires adaptability across regions and accounting practices.
Key responsibilities include:
- Owning the support experience from start to finish
- Diagnosing complex issues
Strategic ERP Support Specialist (Intacct) in Newcastle upon Tyne employer: Sage
At Sage, we pride ourselves on being an exceptional employer that fosters innovation and growth. Our high-performing culture encourages creativity and collaboration, providing graduates with structured training, mentorship from industry experts, and opportunities to make a meaningful impact through initiatives like the Sage Foundation. With a commitment to employee well-being and a hybrid work model, you'll thrive in an environment that values your contributions and supports your career journey from day one.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic ERP Support Specialist (Intacct) in Newcastle upon Tyne
✨Tap into SAP Communities
Join online forums and communities dedicated to SAP ERP systems, like ASUG or SAP Community. Getting involved can help us understand current trends, gain insights, and even make valuable connections that might lead us to our next big opportunity!
✨Focus on Industry-Specific Networking
Attend industry-specific meetups, conferences, or webinars focused on SAP and ERP systems. Meeting professionals in person or virtually can set us apart and give us a chance to showcase our passion for this sector!
✨Polish Your SAP Skills
If you haven't already, consider getting certified in SAP modules relevant to your desired role. Not only does this boost our credibility, but it also opens doors to networking opportunities with fellow SAP professionals who might know about full-time openings at Sage.
✨Check Out Sage Directly
Keep an eye on Sage’s career page for openings, especially for roles that match our skill set. Applying through their website can sometimes give us a better shot at getting noticed than going through job boards.
We think you need these skills to ace Strategic ERP Support Specialist (Intacct) in Newcastle upon Tyne
Some tips for your application 🫡
Highlight Your SAP Experience:When applying for the Strategic ERP Support Specialist (Intacct) role at Sage, make sure your CV shines with any direct experience you have using SAP ERP systems. If you've completed any relevant projects, list them out and emphasise the outcomes you achieved – this will show us that you can hit the ground running!
Showcase Relevant Certifications:Certifications are a big deal in the SAP world. If you've earned any SAP-related qualifications, like SAP Certified Application Associate, don’t be shy about listing them prominently. They can really set you apart and prove your commitment to mastering the tools we use at Sage.
Tailor Your Cover Letter to Us:In your cover letter, take the time to explain why you're specifically drawn to this role at Sage. We love seeing candidates who are genuinely interested in our mission and how you can contribute to our team with your skills in SAP ERP. Make it personal – it helps us get to know you better!
Be Clear About Your Availability:Since this is a full-time position, clearly state your availability in your application. If you have any specific start dates in mind or you're flexible, let us know! It helps us get a better picture of how soon you could join our team at Sage.
How to prepare for a job interview at Sage
✨Brush Up on SAP Modules
Make sure you're well-versed in the specific SAP modules relevant to the role at Sage. Study the functionalities and configurations of the modules they've listed in the job description, as you'll likely face technical questions about them.
✨Demonstrate Analytical Skills
Be ready to showcase your analytical skills during the interview. You might be asked to solve a scenario involving data analysis or reporting, so think about past experiences where you’ve extracted valuable insights from SAP data.
✨Know Your Integration Points
Since SAP ERP often interacts with various other systems, brush up on how these integrations work. Be prepared to discuss your experience with middleware tools or connecting different modules—this knowledge can set you apart from other candidates.
✨Show Enthusiasm for Continuous Learning
In a full-time role, you'll be expected to keep your skills sharp as SAP continually evolves. Express your eagerness for ongoing training and projects where you've taken the initiative to further your understanding of new SAP technologies.
