At a Glance
- Tasks: Own and improve cloud infrastructure for our innovative SaaS products.
- Company: Join Sage, a top-rated workplace supporting global businesses with cutting-edge technology.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team that values innovation and collaboration.
- Why this job: Make a real impact by ensuring our cloud systems are reliable and efficient.
- Qualifications: 5 years in Cloud Operations with expertise in AWS or Azure and strong scripting skills.
The predicted salary is between 48000 - 72000 £ per year.
We are seeking a reliable and forward-thinking Senior Cloud Operations Engineer to help us scale and stabilize the cloud infrastructure that powers our growing suite of SaaS products. In this role, you will be responsible for owning, maintaining, and improving production and development environments across AWS and Azure - ensuring they are highly available, secure and performant.
This is a hybrid role: 3 days per week onsite in Newcastle
Key Responsibilities
- You will play a critical role in our operational strategy by proactively supporting the health of core services, responding to incidents, implementing automation, and ensuring our systems evolve with growing scale and complexity.
- You’ll collaborate with engineering, platform, and release teams to deliver operational excellence across all lifecycle stages.
- As our infrastructure footprint grows rapidly, we rely on well-defined processes and standards to ensure we move fast without sacrificing reliability.
- This role is ideal for someone who thrives on owning infrastructure, solving complex problems, and building systems that are resilient, observable, and release ready.
Qualifications:
- 5 years in Cloud Operations, Site Reliability Engineering, or Systems Engineering roles in cloud-first or SaaS environments.
- Deep experience operating and troubleshooting infrastructure on AWS (EC2, S3, RDS, CloudFront, Lambda) and/or Azure.
- Expert in Linux system administration (RedHat or Debian), with strong fluency in networking, web stack configuration, and OS-level tuning.
- Proficient in Python and Bash scripting with a strong automation mindset.
- Hands-on experience with infrastructure-as-code using Terraform, Ansible, or CloudFormation.
- Proven success in diagnosing and resolving high-impact production issues in distributed systems.
- Familiarity with modern monitoring and observability stacks (e.g., Prometheus, ELK, Zabbix).
- Comfortable supporting and optimizing web technologies such as NGINX, HAProxy, Apache, or Tomcat.
- Strong communication skills and the ability to work effectively within a fast-paced, highly collaborative team environment.
Preferred Qualifications:
- Experience with Docker, Kubernetes, or container-based infrastructure.
- Familiarity with change and release readiness frameworks, including validation, monitoring, rollback, and support requirements.
- Previous experience improving the quality and efficiency of on-call practices or production runbooks.
- Working knowledge of CI/CD pipelines and release automation tooling.
- A structured, systems-oriented thinker with a passion for operational excellence, process discipline, and scaling infrastructure through automation.
Function: Cloud Operations
Country: United Kingdom
Office Location: Newcastle
Work Place type: Hybrid
Working at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It’s why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.
We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at careers@sage.com.
Senior Cloud Operations Engineer - Production Operations in Newcastle upon Tyne employer: Sage
At Sage, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Senior Cloud Operations Engineer in our Newcastle office, you'll enjoy a hybrid work model, competitive benefits, and ample opportunities for professional growth while contributing to technology that empowers millions of small and medium-sized businesses globally. Join us in a supportive environment where your expertise will be valued, and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Cloud Operations Engineer - Production Operations in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with online communities. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects and contributions. This is a great way to demonstrate your expertise in AWS, Azure, and automation tools to potential employers.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios related to cloud operations. We recommend doing mock interviews with friends or using online platforms to get comfortable with the format.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Sage.
We think you need these skills to ace Senior Cloud Operations Engineer - Production Operations in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Senior Cloud Operations Engineer role. Highlight your cloud expertise, especially with AWS and Azure, and don’t forget to mention any automation projects you've led!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about cloud operations and how your experience aligns with our mission at StudySmarter. Be genuine and let your personality come through.
Showcase Your Problem-Solving Skills:In your application, share specific examples of complex problems you've solved in previous roles. We love seeing how you approach challenges, especially in high-pressure situations—this is key for our fast-paced environment!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values!
How to prepare for a job interview at Sage
✨Know Your Cloud Inside Out
Make sure you brush up on your AWS and Azure knowledge. Be ready to discuss specific services like EC2, S3, and Lambda, and how you've used them in past roles. This will show that you’re not just familiar with the platforms but can also leverage them effectively.
✨Show Off Your Automation Skills
Prepare examples of how you've implemented automation in your previous jobs. Whether it's through Python scripting or using tools like Terraform or Ansible, be ready to explain how these practices improved efficiency and reliability in your cloud operations.
✨Demonstrate Problem-Solving Prowess
Think of a few high-impact production issues you've resolved in the past. Be prepared to walk through your thought process and the steps you took to diagnose and fix the problems. This will highlight your critical thinking and technical skills.
✨Communicate Clearly and Collaboratively
Since this role involves working closely with various teams, practice articulating your thoughts clearly. Share experiences where you collaborated with engineering or platform teams to achieve operational excellence, showcasing your teamwork and communication skills.
