Sage looks for an IT Support professional to provide primary technical assistance to colleagues across business apps, Microsoft 365, identity services, and endpoint devices. You will collaborate with IT teams to resolve requests, log issues, and restore services quickly.
You will work mainly at Tier 1 with some Tier 2 tasks, document troubleshooting steps for our Knowledge Base, and contribute to continuous improvement projects and IT delivery readiness.
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IT Support Analyst: Elevate Colleague Tech Experience in Newcastle upon Tyne employer: Sage
Sage is an exceptional employer located in Newcastle, offering a dynamic work culture that fosters collaboration and innovation. As a Digital Content Designer, you'll benefit from a hybrid working model, allowing for flexibility while engaging with talented teams across Product, UX, and Engineering. With a strong focus on employee growth and development, Sage provides ample opportunities to enhance your skills and make a meaningful impact on customer experiences through cutting-edge technology.
