At a Glance
- Tasks: Drive digital customer experiences and optimise promotional initiatives for better engagement.
- Company: Join a dynamic team at a leading eCommerce company in Newcastle.
- Benefits: Enjoy hybrid working, ongoing training, and paid volunteer days.
- Other info: Great opportunity for growth in a supportive and innovative environment.
- Why this job: Make a real impact on customer journeys while collaborating with diverse teams.
- Qualifications: Experience in eCommerce or digital marketing with strong analytical skills.
The predicted salary is between 40000 - 50000 £ per year.
Are you passionate about creating exceptional digital customer experiences and using data to drive commercial results?
As our e Commerce Promotions Associate Manager, you'll play a key role in improving customer journeys across our digital channels, helping to turn insight into action and optimisation into measurable business impact.
Working at the intersection of digital experience, e Commerce, marketing and commercial teams, you'll support the planning, delivery and optimisation of promotional initiatives that improve engagement, conversion and customer outcomes.
You'll collaborate with a broad range of stakeholders, identify opportunities for improvement, and help ensure high-impact initiatives are delivered effectively.
Overview of the Team
You'll join a collaborative and customer-focused digital team responsible for shaping and improving the online customer experience.
Working closely with marketing, commercial, digital, regional and optimisation stakeholders, the team combines customer insight, performance analysis and experimentation to continuously enhance customer journeys and deliver commercial growth.
This is a great opportunity for someone who enjoys balancing strategic thinking with hands‑on delivery, stakeholder engagement and data‑driven decision making.
- Office Location
- Newcastle, UK
Hybrid Working - 3 days per week in our Newcastle office and 2 days from home.
Key Responsibilities
We're looking for someone who enjoys solving customer and business challenges through optimisation, collaboration and continuous improvement.
- What you'll be doing;
- Supporting the planning and execution of promotional and commercial initiatives across digital customer journeys.
- Translating business priorities into clear digital requirements, briefs and delivery plans.
- Coordinating the delivery of customer experience, optimisation and promotional initiatives across multiple teams.
- Monitoring progress, managing risks and helping stakeholders make effective decisions.
- Analysing funnel performance and customer behaviour to identify opportunities for increased engagement and conversion.
- Supporting testing and experimentation programmes to improve customer outcomes and commercial performance.
- Communicating plans, results, recommendations and insights to a wide range of stakeholders.
- Contributing to workshops, optimisation programmes and working groups that drive continuous improvement.
Experience you'll bring;
- Experience working within e Commerce, digital optimisation, digital marketing, customer experience or a similar environment.
- Strong understanding of customer journeys, conversion funnels and digital performance metrics.
- Ability to analyse data and translate insights into practical recommendations and actions.
- Experience coordinating projects or initiatives involving multiple stakeholders and teams.
- Excellent communication and stakeholder management skills.
- Comfortable balancing multiple priorities and delivering against agreed timelines.
- A collaborative, curious and customer-focused mindset with a passion for continuous improvement.
Benefits? We have plenty...
Benefits video – https://youtu. be/TCMt TYUUiu U
- Work away scheme for up to 10 weeks a year
- On-going training and professional development
- Paid 5 days yearly to volunteer through our Sage Foundation
- Flexible work patterns and hybrid working
- #J-18808-Ljbffr
eCommerce Promotions Associate Manager (Maternity Cover) in Newcastle upon Tyne employer: Sage
At Sage, we pride ourselves on being an exceptional employer that fosters innovation and growth. Our high-performing culture encourages creativity and collaboration, providing graduates with structured training, mentorship from industry experts, and opportunities to make a meaningful impact through initiatives like the Sage Foundation. With a commitment to employee well-being and a hybrid work model, you'll thrive in an environment that values your contributions and supports your career journey from day one.
StudySmarter Expert Advice🤫
We think this is how you could land eCommerce Promotions Associate Manager (Maternity Cover) in Newcastle upon Tyne
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Sage are looking for when hiring for a eCommerce Promotions Associate Manager (Maternity Cover).
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Sage for the eCommerce Promotions Associate Manager (Maternity Cover), a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Sage as a eCommerce Promotions Associate Manager (Maternity Cover), rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Sage’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a eCommerce Promotions Associate Manager (Maternity Cover).
We think you need these skills to ace eCommerce Promotions Associate Manager (Maternity Cover) in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Sage, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Sage's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Sage. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Sage
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Sage uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Sage. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
