Digital Workspace Engineer - Microsoft 365
We are currently seeking a Digital Workspace Engineer to contribute to building and maintaining a seamless digital workspace environment, supporting the adoption and optimisation of digital services that enhance the colleague experience.
As a Digital Workspace Engineer at Sage, you will focus on the Microsoft 365 ecosystem, spanning Microsoft 365 (including Gen AI capabilities), workplace technologies like digital signage and building access systems, and collaboration and device management tools.
Please note that this role is hybrid and will require you to work 3 days a week from our Newcastle office.
Key Responsibilities
- Deliver, maintain and enhance high-quality on-premises and cloud-based Digital Workspace solutions.
- Define and document technical requirements and ways of working across the M365 Digital Workspace, ensuring compliance with internal and external audit controls.
- Participate in all phases of the project lifecycle independently or part of a team.
- Continuously strive to make improvements to the existing applications and/or systems, services and processes.
- Assist with activities to educate others (within and outside of IT) regarding the impacts of planned deliveries and/or in the use of relevant tools.
- Participate in the investigation and resolution of incidents, problems and major incidents to a satisfactory outcome ensuring root cause is identified and solutions defined/implemented with changes to prevent re-occurrence.
Requirements
- Strong experience in Microsoft 365 administration and engineering.
- Proven experience administering SharePoint and Microsoft Teams.
- Knowledge of M365 Copilot, OneDrive and Exchange.
- Experience with M365 integrations, migrations, governance and policies.
- Familiarity with Entra/Azure and identity and access management.
- Strong hands-on technical and third-line support experience.
- Knowledge of Intune, AVD, Windows 365 and endpoint management is advantageous.
- Relevant SharePoint or Microsoft certifications are highly desirable.
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IT
United Kingdom
Newcastle
Hybrid
Working at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.
Our colleagues are the best of the best. It’s why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.
Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/
Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE
Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/
Equal Employment Opportunity (EEO)
Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.
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Digital Workspace Engineer - Microsoft 365 in Newcastle upon Tyne employer: Sage
Sage is an exceptional employer located in Newcastle, offering a dynamic work culture that fosters collaboration and innovation. As a Digital Content Designer, you'll benefit from a hybrid working model, allowing for flexibility while engaging with talented teams across Product, UX, and Engineering. With a strong focus on employee growth and development, Sage provides ample opportunities to enhance your skills and make a meaningful impact on customer experiences through cutting-edge technology.
