Sage Newcastle is seeking a Customer Relations Specialist to manage complaint resolution, root cause analysis, and process improvements. The role supports customer-centric delivery of Sage products and services with a hybrid work pattern (3 days in office).
You will coordinate with stakeholders, handle GDPR requests, and ensure timely responses while maintaining detailed records and driving customer satisfaction across the business.
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Customer Relations & Complaints Resolution Specialist in Newcastle upon Tyne employer: Sage
Sage is an exceptional employer located in Newcastle, offering a dynamic work culture that fosters collaboration and innovation. As a Digital Content Designer, you'll benefit from a hybrid working model, allowing for flexibility while engaging with talented teams across Product, UX, and Engineering. With a strong focus on employee growth and development, Sage provides ample opportunities to enhance your skills and make a meaningful impact on customer experiences through cutting-edge technology.
