Sage is seeking a Customer Relations professional to manage the collection, investigation, and resolution of customer dissatisfaction. You will provide insights to stakeholders to drive improvements and support a customer-centric approach across Sage products and services.
The role is hybrid, with 3 days in the office, involving collaboration with the Customer Relations Team and cross-functional teams to deliver timely outcomes.
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Customer Experience & Resolution Specialist in Newcastle upon Tyne employer: Sage
Sage is an exceptional employer located in Newcastle, offering a dynamic work culture that fosters collaboration and innovation. As a Digital Content Designer, you'll benefit from a hybrid working model, allowing for flexibility while engaging with talented teams across Product, UX, and Engineering. With a strong focus on employee growth and development, Sage provides ample opportunities to enhance your skills and make a meaningful impact on customer experiences through cutting-edge technology.