Graduate Cloud Operations Engineer - Newcastle

At Sage, innovation starts with our people. With over 13,000 colleagues across 40 locations worldwide, supporting over 2 million customers, we’re united by a shared purpose: to transform the way millions of businesses work. As a global leader in AI, finance and HR software, we harness cutting‑edge technology and forward‑thinking ideas to simplify complexity and drive progress.

Start your career with Sage in the UK and make an impact from day one. Our ethos is simple: to help businesses thrive so they can support their communities and drive economic progress. At Sage, you’ll find a high‑performing environment where your ideas matter, your growth is encouraged, and your work will add value from day one.

Why join Sage as a graduate? At Sage, we believe your career should start with opportunity, growth, and purpose. As a graduate, you’ll benefit from structured training and development programmes designed to build your skills and confidence from day one. You’ll also have access to Sage Foundation, our global initiative that gives you five paid volunteer days each year to make a positive impact in your community. You’ll join exceptional teams where you will have the chance to learn from experts, connect with peers, and grow a global professional network. At Sage, we’re committed to helping you shape your future, offering clear career pathways and opportunities to innovate and make a real difference.

Please note that this is a hybrid role with a minimum of 3 days in the office per week.

What will you be involved in? As a Graduate Cloud Operations Engineer, you’ll join a structured 2‑year development programme designed to build versatile cloud professionals who understand our operational ecosystem. Through a combination of hands‑on delivery, mentorship, and exposure to different teams and disciplines, you’ll develop the skills and breadth of experience needed to launch a career in enterprise cloud operations.

• Build hands‑on skills deploying, administering, monitoring, and automating infrastructure across AWS and Azure.
• Ensure service excellence by maintaining the availability, performance, and security of Sage’s cloud products used by thousands of customers daily.
• Work with cutting‑edge technologies including containerisation, serverless architectures, infrastructure as code, and premium AI tools like GitHub Copilot.
• Develop critical incident management skills as part of our 24/7 operation, participating in on‑call rotation with full support and clear escalation paths.
• Drive automation and improve operational efficiency by identifying manual processes and building solutions in a DevOps environment, collaborating closely with Product Delivery and Global Security teams.
• Through rotations you will spend time in Governance, Architecture, Tooling & Automation, Site Reliability Engineering, and Service Centre teams to gain broad experience.

Eligibility and Qualifications To be eligible for this role, you’ll need to have a Computer Science Degree (or equivalent) and:

• Foundational knowledge of cloud computing concepts and awareness of AWS and Azure with curiosity to learn more.
• Understanding of the importance of security, reliability and availability in cloud‑based systems.
• Aptitude and motivation to learn new technologies.
• Proactive approach to spotting issues early and improving how systems are run and supported.
• Comfort working in an operational environment, including responding to incidents and learning from them.
• Excellent interpersonal and communication skills, able to work effectively with colleagues across the globe.
• Experience of using AI, and an interest in continuous development of AI skills as the technology evolves.

Application Process Apply online with your CV. Complete screening and video interview (you will receive a link to complete a video interview within 1 week of applying). If successful at video interview stage, you will be invited to attend an assessment centre. Successful candidates will join us in June or October 2026.

Inclusion and Accessibility Here at Sage, we are committed to inclusivity for all. If you need any adjustments that would help you thrive in the application process or beyond, please reach out to us.

Benefits of working at Sage:

• 25 days holiday + bank holidays from day one
• Paid time to learn (5 learning days a year)
• Paid time to give back (5 volunteering days a year)
• Private healthcare, digital GP & wellbeing support
• Competitive pension with Sage contributions
• Paid parental leave, inclusive from day one
• Work from abroad for up to 10 weeks a year
• Discounts on tech, travel, gyms and more
• Cycle to Work and EV schemes