At a Glance
- Tasks: Configure HCM software and translate client needs into effective solutions.
- Company: Join a leading tech firm with a global presence and a vibrant culture.
- Benefits: Generous bonuses, 25 days leave, health coverage, and volunteer days.
- Other info: Hybrid role with opportunities for ongoing training and career growth.
- Why this job: Make a real difference by helping clients optimise their HR processes.
- Qualifications: 1+ years in HCM configuration and strong problem-solving skills.
The predicted salary is between 30000 - 40000 € per year.
As a Professional Services Configuration Specialist Consultant, you will be configuring HCM software for our customers using specifications produced by implementation consultants including support to other software via integration. You will implement software with minimal guidance or supervision. You will hold meetings with clients, identify requirements, and translate them to software solutions.
Hybrid – 3 days in our Newcastle office (global headquarters)
Key accountabilities and decision ownership:- Uploading templates and troubleshooting errors
- Monitor and manage development tickets, as needed
- System Setup based on directed guidance
- Parallel Testing Review & Analysis
- Custom App/Integration Configuration & Testing
- Custom Reports Creation & testing
- Validation of delivered items
- Specification write-ups for ISBs and new integrations
- R&D resolution & assistance on ISB and identified bugs
- 1+ years of experience of configuring and/or implementation services for HCM
- General understanding of end to end HCM setup principles—including organizational structures, payroll taxation, benefits administration, and time management
- Exposure to multiple industries such as non-profit, construction, government, and service-based organizations, with a general understanding of unique payroll and compliance requirements
- Experience playing a critical role in support or implementation UK Payroll
- Demonstrated ability to manage multiple client projects simultaneously, meeting deadlines and utilization goals while maintaining high customer satisfaction
- Experience implementing SaaS-based software and a passion for technology, process, and automation, with a strong focus on Client success
- Advanced analytical, communication, and problem-solving skills
- Excellent written and verbal communication skills
- Experience supporting HR and Payroll implementation for US is a plus
- Up to 8% matched pension contribution plus 2% top-up by Sage
- 25 days of paid annual leave with the option to buy up to another 5 days
- 8 bank holiday days
- Paid 5 days yearly to volunteer through our Sage Foundation
- 50% income protection
- Holiday buy + sell
- Comprehensive health, dental, and vision coverage
- Work away scheme for up to 10 weeks a year
- Ongoing training and professional development
- Healthy Mind app membership
- Access to various helpful memberships for finances, health and wellbeing
Configuration Specialist employer: Sage
As a Configuration Specialist at our global headquarters in Newcastle, you will thrive in a dynamic work culture that prioritises employee growth and well-being. With generous benefits including a robust pension scheme, extensive paid leave, and opportunities for ongoing professional development, we are committed to fostering a supportive environment where your contributions directly impact client success. Join us to be part of a forward-thinking team that values innovation and collaboration while enjoying the unique advantages of working in a vibrant city.
StudySmarter Expert Advice🤫
We think this is how you could land Configuration Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that Configuration Specialist role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to HCM software configuration. We recommend doing mock interviews with friends or using online platforms. The more comfortable you are discussing your experience and skills, the better your chances of impressing the hiring team!
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. We want to see how you think on your feet, especially when it comes to troubleshooting errors or managing client projects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Configuration Specialist position!
We think you need these skills to ace Configuration Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your HCM configuration experience and any relevant projects you've worked on. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our needs. Don’t forget to mention your experience with client meetings and translating requirements into software solutions.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with innovative solutions, especially when it comes to troubleshooting and managing development tickets.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Sage
✨Know Your HCM Inside Out
Make sure you brush up on your knowledge of HCM software and its configuration. Understand the end-to-end setup principles, especially around payroll taxation and benefits administration. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've troubleshot errors or managed development tickets in past roles. Highlight your analytical skills and how you've resolved issues effectively. This will demonstrate your capability to handle challenges in the role.
✨Communicate Clearly and Effectively
Since you'll be holding meetings with clients, practice articulating your thoughts clearly. Use examples from your experience to illustrate your points. Good communication is key, so make sure you can explain technical concepts in a way that's easy for clients to understand.
✨Demonstrate Your Passion for Technology
Express your enthusiasm for SaaS-based software and automation during the interview. Share any relevant experiences or projects that showcase your passion for technology and how it can improve client success. This will resonate well with the interviewers and show that you're a great fit for their team.
