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For Companies At a Glance
- Tasks: Support and enhance cloud infrastructure while collaborating with product teams.
- Company: Sage, a global leader in accounting and financial technology.
- Benefits: Competitive pay, hybrid work, and continuous learning opportunities.
- Why this job: Make a real impact on cloud operations for millions of businesses worldwide.
- Qualifications: Experience with cloud systems and automation, plus strong communication skills.
- Other info: Join a diverse team recognised as one of the Best Places to Work.
The predicted salary is between 36000 - 60000 £ per year.
About Sage
Sage is a global leader in accounting, financial, HR, and payroll technology for small and medium-sized businesses. We empower business owners and accountants with innovative solutions that simplify complex processes, enabling them to focus on what truly matters. Our cloud-first strategy and commitment to excellence continue to drive transformation across our product suite.
Role Overview
As a Cloud Operations Engineer, you will play a key role in supporting and enhancing Sage's cloud infrastructure. Working in a true DevOps capacity, you'll collaborate closely with product delivery teams to deploy, monitor, and improve services that support millions of users globally. This is a 24/7 operation, requiring participation in an on-call rota to respond to incidents and ensure high system availability. This is a hybrid position - working 3 days a week from our Newcastle office.
Key Responsibilities
- DevOps Collaboration: Work closely with development teams supporting CI/CD, monitoring, and automation.
- Continuous Improvement: Research new technologies and services to improve customer experience and operational efficiency.
- Automation & Efficiency: Build infrastructure as code, automate manual processes, and contribute to self-healing systems.
- Cross-Functional Coordination: Collaborate with Security, Architecture, and Automation SMEs to align infrastructure with business and technical standards.
- Incident Response: Take the lead during high-pressure incidents, balancing technical resolution with clear stakeholder communication.
- Monitoring & Performance: Proactively monitor systems to prevent customer impact and optimize performance at scale.
- Infrastructure Management: Migrate current generation products from data centres to AWS, re-commissioning them into modern cloud environments.
Must-Have Skills & Qualifications
- Operational Experience: Proven experience managing cloud-based systems, including transactional databases.
- Cloud Expertise: Hands-on experience with Amazon Web Services (AWS) and/or Microsoft Azure.
- Certification: Industry-recognized qualification or certification in cloud technologies (e.g., AWS Certified Solutions Architect, DevOps Engineer).
- Development & Automation: Experience in software development or automation, with scripting and infrastructure as code.
- Monitoring & Incident Response: Ability to proactively monitor systems and lead resolution during high-pressure incidents.
Communication Skills (Soft Skills)
- Comfortable working with European colleagues, particularly in France and Germany.
- Fluent in English (Sage's business language), with sensitivity to diverse work cultures.
- Strong interpersonal and stakeholder communication skills.
Organisational Skills
- Ability to navigate a large, complex organization with diverse product suites and development practices.
- Experience working across multiple teams and adapting to varied operational models.
What We Offer
- A collaborative, inclusive culture focused on innovation and customer success.
- Opportunities to work on global-scale infrastructure and cutting-edge technologies.
- Support for continuous learning and career development.
- Competitive compensation and benefits.
Ready to make an impact? Join us at Sage and help shape the future of cloud operations for millions of businesses worldwide.
Cloud Operations Engineer employer: Sage
Contact Detail:
Sage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Operations Engineer
✨Tip Number 1
Network like a pro! Connect with current employees at Sage on LinkedIn or attend industry meetups. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got a GitHub or personal project showcasing your cloud expertise, share it during interviews. It’s a great way to demonstrate your hands-on experience and passion for the field.
✨Tip Number 3
Prepare for those tricky questions! Brush up on your incident response strategies and be ready to discuss how you’d handle high-pressure situations. Sage values clear communication, so practice articulating your thought process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings there, so keep checking back!
We think you need these skills to ace Cloud Operations Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Cloud Operations Engineer role. Highlight your experience with AWS or Azure, and any relevant certifications. We want to see how your skills align with what we do at Sage!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about cloud operations and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Soft Skills: Don’t forget to highlight your communication and organisational skills. As a Cloud Operations Engineer, you'll be collaborating with various teams, so let us know how you handle high-pressure situations and communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about working at Sage!
How to prepare for a job interview at Sage
✨Know Your Cloud Stuff
Make sure you brush up on your knowledge of AWS and Azure. Be ready to discuss your hands-on experience with these platforms, as well as any relevant certifications you hold. This will show that you're not just familiar with the technology but can also apply it effectively.
✨Show Off Your DevOps Skills
Prepare to talk about your experience in a DevOps environment. Highlight specific projects where you've collaborated with development teams, implemented CI/CD pipelines, or automated processes. Real examples will help demonstrate your capability and fit for the role.
✨Incident Response Ready
Since this role involves high-pressure incident response, think of scenarios where you've successfully managed incidents. Be ready to explain your approach to problem-solving and how you communicated with stakeholders during those times. This will showcase your ability to handle stress and maintain clear communication.
✨Cultural Fit Matters
Sage values collaboration and inclusivity, so be prepared to discuss how you work with diverse teams. Share experiences where you've navigated different cultures or worked across various departments. This will highlight your interpersonal skills and adaptability, which are crucial for success in this role.
