At a Glance
- Tasks: Support technology change initiatives and document business requirements using Microsoft Dynamics CRM.
- Company: Join Sage Homes, England's largest provider of affordable homes since 2017.
- Benefits: Enjoy 25 days holiday, health cash plan, and study support for your development.
- Other info: Hybrid working model with opportunities for professional growth and volunteering.
- Why this job: Make a real impact in the housing crisis while growing your career in a supportive environment.
- Qualifications: Experience with Microsoft Dynamics 365 and strong business analysis skills required.
The predicted salary is between 56250 - 68750 £ per year.
About Sage Homes
Set up in 2017 and funded by Blackstone and Regis to help address the housing crisis in the UK, Sage Homes has now delivered more than 21,000 homes, all of which are affordable. A further 2,500 new homes are in our construction pipeline. Sage is proud to be England's largest provider of newly built affordable homes for five successive years, providing our customers with high-quality, energy efficient properties (98% of Sage homes are EPC A or B) to live in safe, secure and thriving communities. At Sage Homes, we remain committed to our mission of making new homes affordable for those who need them most, while delivering great customer support.
About the role:
We are looking for an experienced IT Business Analyst with Microsoft Dynamics CRM to support the delivery of technology change initiatives across the business. Working with stakeholders and technical teams, you will gather and document requirements, map business processes, support solution design, and help ensure successful project delivery. This position requires an individual who is highly organised, analytical, and collaborative, with the ability to engage stakeholders at all levels and translate business needs into clear, structured requirements. The role is based in our Northampton office with hybrid working arrangements of three days per week in the office and two days from home, if required.
Key Responsibilities
- Gather, analyse, and document business requirements
- Create and maintain BPMN process maps
- Develop Personas, Epics, User Stories, and Acceptance Criteria
- Facilitate workshops and requirements-gathering sessions
- Support the design and delivery of IT solutions, particularly within Sage and Microsoft Dynamics 365
- Review test cases and results to ensure alignment with business requirements
- Produce project documentation, status reports, and user sign-off materials
- Assist with testing, deployment, training, and business readiness activities
About you
Essential Skills & Experience
- Strong Business Analysis experience within technology change projects
- Microsoft Dynamics 365 Customer Engagement (CRM), Field Service, and Customer Insights experience
- Experience delivering projects using Agile and Waterfall methodologies
- BPMN process modelling expertise
- Proven experience writing requirements, User Stories, Epics, and Acceptance Criteria
- Testing experience, including creating and executing test cases
- Extensive stakeholder engagement and workshop facilitation experience
- Ability to create business domain models and process diagrams
- Advanced Microsoft Excel, Word, and PowerPoint skills
Desirable Skills & Experience
- UML modelling
- Test planning and management
- Systems integration and migration experience
- Jira or similar tools
- BCS Business Analysis certification or equivalent
- Project management experience
- Deployment planning experience
- Organisational design knowledge
- MS SQL querying skills
We are committed to ensuring you have the best career here at Sage. As well as regular support and guidance from your manager, you can expect to receive a variety of learning and development opportunities to support you as you grow within our business. This may include internally and externally delivered development programmes and for permanent colleagues, opportunities to study for professional accreditations and qualifications.
Culture and benefits:
At Sage Homes, we want to empower diverse, ambitious people to thrive. We are fast-paced and inclusive, and encourage our people to use their passion, curiosity and inventiveness to help us create safe places for our customers to flourish. To make sure our colleagues feel welcome and cared for, we provide a suite of excellent benefits, including:
- 25 days holiday, and an additional day for every year's service (up to five years)
- Annual discretionary bonus scheme
- A health cash plan, with financial support for a range of options including physiotherapy, opticians, dental and private online GP sessions
- Study support package, helping you achieve your personal and professional development ambitions
- Workplace Pension - matching personal contributions up to 5%
- Cycle to Work scheme, helping you save up to 40% on a new bike and accessories
- Electric car scheme, enabling you to rent a brand-new electric car at low-cost payments
- Wellbeing support through MyndUp
- Two days' paid volunteering leave a year, allowing you to support causes you care about
- Charity fundraising support, with match-funding up to £1,000 for good causes
We believe that investing in our people is key to our success. Our benefits are designed to support your well-being, professional growth, and work-life balance, ensuring you feel valued and empowered to make a difference every day.
IT Business Analyst (Microsoft Dynamics) 6 month FTC (0954) in Northampton employer: Sage Housing
Sage Housing is an excellent employer that fosters a collaborative work culture, providing part-qualified accountants with the opportunity to gain valuable experience while working towards their professional qualifications. With hybrid working options and a commitment to employee growth through study support, Sage Housing ensures that its team members thrive both personally and professionally in the vibrant city of Northampton.
StudySmarter Expert Advice🤫
We think this is how you could land IT Business Analyst (Microsoft Dynamics) 6 month FTC (0954) in Northampton
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Sage Housing values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Sage Housing might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Sage Housing!
✨Direct Apply to Sage Housing
Let's not forget to apply directly through the Sage Housing website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Business Analyst (Microsoft Dynamics) 6 month FTC (0954) in Northampton
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Sage Housing.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Sage Housing. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Sage Housing
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
