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- Tasks: Manage investment programmes to ensure homes are well-maintained and energy-efficient.
- Company: Join Sage Homes, tackling the housing crisis with innovative solutions.
- Benefits: Enjoy 25 days holiday, bonuses, health plans, and study support.
- Why this job: Make a real impact on affordable housing while developing your career.
- Qualifications: Experience in planned works, strong communication, and organisational skills required.
- Other info: Hybrid role with excellent growth opportunities and a supportive culture.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Sage Homes is an innovative Blackstone and Regis business addressing the housing crisis in England by making good homes affordable for people across the country who need them.
About the role
This is a brand new role here at Sage Homes, as a Planned Investment Officer, you will play a key role in delivering Sage's cyclical and long-term investment programmes, ensuring homes are well-maintained, energy-efficient, and meet customer needs. This is a high-impact role where you will blend data insight, project delivery, and excellent customer communication to shape future investment decisions. This is a hybrid role based out of our Northampton office 3 days per week and 2 days remotely if required.
- Deliver day-to-day management of cyclical works and planned investment programmes.
- Support specification, procurement, programming, budget management and quality assurance.
- Provide accurate customer data to contractors in line with GDPR and reasonable adjustments.
- Analyse customer satisfaction, identify trends, and report insights to the business.
- Coordinate orders, invoices, performance updates, and project documentation.
- Highlight risks, propose solutions, and support process improvements across investment programmes.
About you
- Experience delivering planned works programmes, ideally within the Affordable Housing sector.
- Proven ability to manage contracts, resolve defects, and ensure performance standards are met.
- Strong customer-service mindset with excellent communication and consultation skills.
- Confident using MS Office and CRM systems to maintain accurate project and stock data.
- Strong organisational skills with the ability to work independently and as part of a team.
- Knowledge of property maintenance and retrofit processes is desirable.
- Full UK Driving Licence as travel to stock around the country required.
Benefits
To make sure our colleagues feel welcome and cared for, we provide a suite of excellent benefits, including:
- 25 days holiday, and an additional day for every year's service (up to five years)
- Annual discretionary bonus scheme
- A health cash plan, with financial support for a range of options including physiotherapy, opticians, dental and private online GP sessions
- Study support package, helping you achieve your personal and professional development ambitions
- Workplace Pension - matching personal contributions up to 5%
We believe that investing in our people is key to our success. Our benefits are designed to support your well-being, professional growth, and work-life balance, ensuring you feel valued and empowered to make a difference every day.
Planned Investment Officer - Housing in Northampton employer: Sage Homes
Contact Detail:
Sage Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planned Investment Officer - Housing in Northampton
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those connected to Sage Homes. Attend industry events or join online forums to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching Sage Homes and understanding their mission. Be ready to discuss how your experience aligns with their goals, especially around affordable housing and customer satisfaction.
✨Tip Number 3
Show off your skills! If you have experience with project management or data analysis, be sure to highlight specific examples during interviews. Use metrics to demonstrate your impact in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Sage Homes team.
We think you need these skills to ace Planned Investment Officer - Housing in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Planned Investment Officer role. Highlight your experience in delivering planned works programmes and managing contracts, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about addressing the housing crisis and how your background makes you a great fit for Sage Homes. We love seeing genuine enthusiasm and a personal touch.
Showcase Your Customer Service Skills: Since this role involves excellent customer communication, make sure to highlight your customer service mindset. Share examples of how you've successfully managed customer relationships and resolved issues in the past. We value strong communicators!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Sage Homes and our mission.
How to prepare for a job interview at Sage Homes
✨Know Your Stuff
Make sure you understand the housing sector and the specific challenges it faces. Research Sage Homes and their approach to making homes affordable. Being able to discuss their projects and how your experience aligns with their goals will show that you're genuinely interested.
✨Showcase Your Skills
Prepare examples from your past work that demonstrate your ability to manage planned works programmes and contracts. Highlight your customer service skills and how you've successfully communicated with clients or contractors in the past. This will help them see how you can add value to their team.
✨Be Data Savvy
Since this role involves analysing customer satisfaction and trends, brush up on your data analysis skills. Be ready to discuss how you've used data insights in previous roles to drive decisions or improvements. This will show that you can blend data with project delivery effectively.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company. Inquire about their current investment programmes or how they measure success in customer satisfaction. This not only shows your interest but also gives you a chance to assess if the company is the right fit for you.
