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For Companies At a Glance
- Tasks: Provide top-notch support for key business applications and resolve issues efficiently.
- Company: Join Sage Homes, a forward-thinking company tackling the housing crisis in England.
- Benefits: Enjoy 25 days holiday, bonuses, health cash plans, and study support.
- Why this job: Be part of a dynamic team making a real difference in people's lives.
- Qualifications: Strong SQL skills and experience with CRM systems like MS Dynamics.
- Other info: Fast-paced, inclusive culture with great opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
Sage Homes is an innovative Blackstone and Regis business addressing the housing crisis in England by making good homes affordable for people across the country who need them. We are looking for an Application Support Analyst to join our dynamic Sage IT team. This role is perfect for someone passionate about technology, problem-solving, and delivering exceptional support for business-critical applications. If you thrive in a fast-paced environment and have strong SQL and Dynamics skills, we want to hear from you! This role is based from our Northampton office on a hybrid contract.
Key Responsibilities
- Provide 1st and 2nd line support for key business applications (ERP, CRM, Document Management, Customer Portal).
- Administer and configure applications to meet business needs.
- Resolve issues and manage change requests efficiently.
- Assist with deployments, testing, and continuous improvement projects.
- Deliver user training and maintain accurate documentation.
About you
- Excellent communication and stakeholder engagement skills.
- Ability to work collaboratively in a team and with third-party vendors.
- Strong organisational skills and attention to detail.
- Adaptable, coachable, and eager to learn new technologies.
Technical experience
- Strong SQL query writing and MS SQL Server management experience.
- Hands-on experience with CRM systems (MS Dynamics).
- Familiarity with Document Management Systems (MS SharePoint).
- Proficiency in Microsoft Office tools (Excel, Word, PowerPoint).
Culture and benefits
At Sage Homes, we want to empower diverse, ambitious people to thrive. We are fast-paced and inclusive, and encourage our people to use their passion, curiosity and inventiveness to help us create safe places for our customers to flourish. To make sure our colleagues feel welcome and cared for, we provide a suite of excellent benefits, including:
- 25 days holiday, and an additional day for every year's service (up to five years)
- Annual discretionary bonus scheme
- A health cash plan, with financial support for a range of options including physiotherapy, opticians, dental and private online GP sessions
- Study support package, helping you achieve your personal and professional development ambitions
- Workplace Pension - matching personal contributions up to 5%
Application Support Analyst in Northampton employer: Sage Homes
Contact Detail:
Sage Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst in Northampton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Sage Homes on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to application support. Think about how your SQL and Dynamics skills can solve real problems. We want to see your passion for tech shine through!
✨Tip Number 3
Show off your problem-solving skills during the interview. Be ready to discuss past experiences where you resolved issues efficiently. We love hearing about how you’ve made a difference in previous roles!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Sage Homes.
We think you need these skills to ace Application Support Analyst in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Application Support Analyst role. Highlight your SQL and Dynamics expertise, and don’t forget to mention any relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for technology and problem-solving. Share why you’re excited about joining Sage Homes and how you can contribute to our mission.
Showcase Your Communication Skills: Since this role involves stakeholder engagement, make sure to demonstrate your excellent communication skills in your application. Use clear and concise language, and don’t hesitate to share examples of how you've effectively collaborated with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Sage Homes
✨Know Your Tech Inside Out
Make sure you brush up on your SQL skills and have a solid understanding of MS Dynamics. Be ready to discuss specific examples of how you've used these technologies in past roles, as this will show your practical experience and problem-solving abilities.
✨Showcase Your Support Skills
Prepare to talk about your experience with 1st and 2nd line support. Think of scenarios where you've resolved issues or managed change requests efficiently. Highlight your communication skills and how you've engaged with stakeholders to deliver exceptional support.
✨Demonstrate Your Adaptability
Sage Homes values adaptability and eagerness to learn. Be prepared to discuss how you've tackled new technologies or processes in the past. Share examples that illustrate your ability to thrive in fast-paced environments and your willingness to embrace change.
✨Engage with the Company Culture
Research Sage Homes and understand their mission to address the housing crisis. During the interview, express your passion for their goals and how you can contribute to creating safe places for customers. This will show that you're not just looking for a job, but are genuinely interested in being part of their team.
