Solution Consultant in Newcastle upon Tyne

Job Description We are looking for a talented Senior Solution Consultant to join our exceptional Sage Intacct Solutions Consulting team. As a trusted advisor, the Solution Consultant will support customers throughout every stage of their sales journey with Sage. At the heart of the role is the ability to diagnose customer challenges, understand their finance needs, and show how Sage Intacct solutions and services can deliver measurable business value across multiple stakeholder levels. Once value has been identified, the Solution Consultant brings Sage Intacct to life through compelling product demonstrations, presentations, written proposals and supporting materials. Ultimately, this role builds confidence in Sage, reinforces key win themes and helps address customer concerns. You'll be naturally curious, commercially minded and driven by ambitious goals. You'll thrive in a changing environment, enjoy working collaboratively, and bring the confidence to communicate effectively at all levels. You will combine credibility, presence and sound judgement with consistently high standards in everything you do.

Key Responsibilities

Pre-sales support

• Lead pre-sales engagements for high-value and complex sales opportunities
• Collaborate with Account Executives and Solution Excellence teams to define demo strategy
• Support Channel Executives and their VAR partners on opportunities as approved and assigned by SC Management
• Own the design and delivery of value-driven product demonstrations and presentations
• Translate strategic customer needs into tailored solution approaches
• Support the development of high-quality proposals and responses to RFPs and RFIs
• Assist with pipeline planning, deal acceleration tactics, and competitive positioning

Solution design

• Configure product environments that align with prospect-specific needs
• Translate discovery findings into scalable, repeatable demo strategies
• Develop solution outlines and validate feasibility with Product and Services teams
• Build and optimize proof-of-concept (POC) environments that align with customer requirements and business drivers, if applicable
• Contribute to the evolution of demo templates, datasets, and reusable assets

Technical expertise

• Maintain advanced product and industry knowledge, including specialized capabilities and integrations
• Stay current on new product releases, market trends, and emerging customer needs
• Act as a subject matter expert (SME) for specific verticals or product modules
• Provide internal thought leadership on technical innovation and pre-sales methodology

Collaboration

• Conduct deep discovery sessions to understand strategic goals, pain points, and transformation needs
• Present Sage's value proposition to stakeholders at all levels, including lines of business managers and "C" level executives
• Address complex objections, technical concerns, and product fit queries with confidence
• Build long-term trust with prospects through consultative engagement

Customer engagement

• Build and maintain strong relationships with customers
• Lead discovery sessions to gather detailed customer requirements
• Engage with customers at various stages of the buying cycle, ensuring solution alignment
• Conduct in-depth discovery to understand customer pain points and challenges

Reporting and analytics

• Track pre-sales impact on opportunity progression, win rates, and deal acceleration
• Analyse demo outcomes and engagement effectiveness to optimize strategiesProvide strategic insights from customer interactions to Sales and Product teams

Continuous learning

• Lead internal knowledge-sharing sessions and serve as a mentor to Solution Consultants SC1
• Pursue expert-level certifications, participate in industry events, and contribute to competitive intelligence
• Stay ahead of emerging vertical trends, technologies, and competitive threats

Role profile,

• Strategic Win Rate - Percentage strategic deals closed with SC support
• Demo Quality & Engagement Score - Internal and prospect feedback on demo clarity, value, and delivery
• Pipeline Influence - Value of opportunities influenced by SC contributions
• Time-to-Value - Speed and quality of demo and POC delivery post-discovery
• Mentorship Impact - Improvements in performance and enablement outcomes of junior SCs
• Thought Leadership Contributions - Number of knowledge-sharing initiatives, demo asset improvements, or GTM enhancements
• CRM Data Accuracy - Consistent and timely logging of pre-sales activity and outcomes
• Customer Satisfaction (Pre-Sales) - Post-demo feedback scores from Sales or prospects
• Product Feedback Provided - Frequency and quality of inputs to Product on roadmap and enhancements

Function Sales Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert

• Solution expertise: Demonstrates deep functional knowledge of accounting and financial processes, with the ability to tailor solutions to customer needs
• Presales capability: Capable of independently leading product demonstrations and discovery sessions that influence key stakeholders and accelerate sales cycles
• Impact on deal outcomes: Contributes to increasing deal size and improving win rates by aligning technical capabilities with business challenges
• Communication skills: Communicates clearly and effectively in both verbal and written formats, adapting approach to suit different audiences and sales scenarios
• Technology proficiency: Familiar with financial systems and internet application software (e.g., XML, web services) to support integration and technical discussions
• Performance mindset: Demonstrates a consistent record of supporting successful sales engagements and achieving quota-related outcomes

Key performance metrics

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