Responsibilities
- Own the global payment platform roadmap for both Payments In and Payments Out.
- Design the consumption experience for internal product teams - clear APIs and embeddable UI components so AP, AR, Payroll, Expense, and fintech teams integrate payments without managing provider complexity.
- Ruthlessly prioritise provider integrations and payment methods - evaluate which providers and methods to support based on market demand, customer footprint, and internal product needs. Make high-leverage bets; say no to edge cases.
- Work with providers on roadmap alignment, SLA management, feature prioritisation, and support escalation.
- Define compliance and regulatory strategy - partner with legal and compliance to navigate PSD2, Open Banking, local payment regulations, fraud/AML rules, and data residency requirements.
- Drive adoption and migration of internal products from legacy payment handling to the Payments Platform.
- Own the evolution of embeddable payment UI - hosted forms, embedded payment inputs, and payment method selection components that products embed into their workflows.
- Build alignment across a complex stakeholder network - coordinate roadmaps with internal product teams, manage provider expectations, and work with sales and fintech on new opportunities.
- Own the evolution of both services, ruthlessly prioritise provider integrations globally, manage competing demands from internal teams, and ensure the platform scales to handle billions in transactional volume.
- Please note: This is a hybrid role requiring 3 days per week in our Newcastle office.
Sage's Payments Platform is the trusted foundation that powers how customers move money globally. We operate two core services - Payments In (receivables collection) and Payments Out (supplier payments, payroll, disbursements) - integrating with payment providers across every major geography and method (ACH, SEPA, Wire, Card, Real-Time Payments, and more).
Your customers are internal product teams. Your job is ensuring they can confidently embed money movement into their workflows through clean APIs, embeddable UI components, and a globally consistent provider network. This is a critical moment. Payments are increasingly the central differentiator that unlocks cash flow, liquidity, and fintech opportunities for Sage customers. You will own the evolution of both services, ruthlessly prioritise provider integrations globally, manage competing demands from internal teams, and ensure the platform scales to handle billions in transactional volume.
Success Metrics
- A clear, documented roadmap for both Payments In and Out with explicit prioritisation logic - which providers and methods are being invested in, sunsetting, and why.
- Provider ecosystem rationalised - low-value providers sunset, key partnerships strengthened, clear SLAs and governance in place.
- Internal product adoption measurable and growing - AP, AR, Payroll, and fintech teams migrating to the platform; adoption metrics and ROI tracked.
- Embeddable UI components adopted across products - well-documented, easy to integrate, regularly enhanced.
- Compliance and regulatory strategy documented and trusted by compliance teams.
- 99.95% uptime consistently achieved; engineering and ops teams aligned on SLAs.
- 2-3 major features or provider additions shipped that visibly unlocked new capabilities for internal products.
Benefits
Benefits? We have plenty... Video: https://www.youtube.com/watch?v=TCMtTYUUiuU
- Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage.
- 25 days of paid annual leave with the option to buy up to another 5 days.
- 8 bank holiday days.
- Paid 5 days yearly to volunteer through our Sage Foundation.
- 50% income protection.
- Holiday buy + sell.
- Comprehensive health, dental, and vision coverage.
- Work away scheme for up to 10 weeks a year.
- Ongoing training and professional development.
- Hybrid working.
- Healthy Mind app membership
- Access to various helpful memberships for finances, health and wellbeing.
Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working.
If you need support applying, reach out at careers@sage.com. Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/
Product Manager - Payments in Newcastle upon Tyne employer: Sage Group plc
Sage is an exceptional employer for aspiring AI Engineers, offering a dynamic work culture that fosters innovation and collaboration. With a focus on employee growth, you will have the opportunity to develop your technical and commercial skills while working on cutting-edge AI solutions that drive global marketing efforts. Located in a vibrant environment, Sage provides generous benefits and a supportive atmosphere that encourages creativity and professional development.
