Business Development Team Manager in Newcastle upon Tyne

As a Business Development Team Manager, you'll lead a team of talented professionals who help customers choose Sage as their trusted partner. This role goes beyond sales; you'll play a key part in developing people, driving innovation, and shaping exceptional customer experiences from first interaction through to long‑term success.

What You'll Do

• Develop and inspire your team by coaching individuals to grow their skills, confidence, and impact – enabling consistently exceptional customer engagement.
• Drive innovation and continuous improvement by identifying opportunities to scale, automate, and streamline processes, ensuring a seamless and efficient customer journey.
• Lead cross‑functional collaboration, partnering across the business to shape and evolve Sage's Finance, HCM, and Payroll solutions for small and mid‑size organisations.

Responsibilities

• Lead and develop a team of Sales Development Representatives, with a focus on performance, coaching, and innovation.
• Enable effective communication of Sage's value proposition to stakeholders at all levels.
• Drive growth and impact by collaborating with internal teams to improve scalability and effectiveness.
• Partner with Sales and Marketing to deliver against customer acquisition targets.
• Build strong internal partnerships to execute aligned go‑to‑market strategies.
• Strengthen product knowledge across the team, ensuring clear differentiation and competitive positioning.
• Maintain accurate pipeline management and provide reliable forecasting to senior stakeholders.
• Promote operational excellence through high standards, structure, and consistency.
• Support smooth customer transitions from Sales Development into broader Sales teams.
• Plan for future success through talent development, succession planning, and capability building.
• Champion innovation by leading and contributing to continuous improvement initiatives.

Qualifications

• Strong communication and interpersonal skills, including presenting and influencing at multiple levels.
• Experience developing others through structured coaching approaches (e.g., GROW model).
• Passion for creating a high‑performance, engaged team environment.
• A role model for integrity, accountability, and consistency.
• A strong customer focus, with a drive to exceed expectations.
• Ability to identify opportunities, influence stakeholders, and deliver results.
• Comfortable holding both themselves and others accountable for performance and outcomes.
• Confidence to navigate challenging conversations constructively in the best interests of customers and the business.

Benefits

• Competitive base salary and commission structure.
• Comprehensive health, dental and vision coverage.
• Work away scheme for up to 10 weeks a year.
• On‑going training and professional development.
• Paid 5 days yearly to volunteer through our Sage Foundation.
• Flexible work patterns and hybrid working.

About the Team

We're a high‑energy, supportive, and ambitious team passionate about helping businesses succeed through technology. Customer success is at the heart of everything we do. We prioritise continuous development, offering dedicated time, hands‑on coaching, and tailored learning opportunities to build world‑class skills. In Sales Development, your progression is driven by your ambition – if you're ready to learn, innovate, and push boundaries, the opportunities are limitless.