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- Tasks: Bridge Development and Operations by deploying and improving cloud infrastructure.
- Company: Join Sage, a leader in tech supporting millions of businesses worldwide.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a real impact on global businesses while working with cutting-edge cloud technologies.
- Qualifications: Experience in cloud computing, scripting, and strong problem-solving skills.
- Other info: Dynamic DevOps environment with excellent career advancement opportunities.
The predicted salary is between 50000 - 70000 £ per year.
The Cloud Operations teams are responsible and accountable for Sage's online Product portfolio. The teams ensure our Products and Services are constantly available for our customers to use to run their businesses. A Cloud Operations Engineer helps bridge the gap between Development and Operations by deploying, administering, and improving infrastructure, as well as enhancing automation using cloud technologies. They work within their product delivery teams to ensure products and services remain available, secure, and performant. As part of a 24/7 operation, the role includes participation in an on-call rota to troubleshoot and resolve service incidents.
Guided by Security, Architecture, and Automation subject matter experts, the Cloud Operations Engineer builds and operates infrastructure, develops operational processes, implements infrastructure as code, automates manual tasks, and strengthens operational capabilities. Responsibilities span disaster recovery, high availability, scalable solutions, infrastructure monitoring, and continuous deployment.
- Take personal accountability for assigned products to ensure they remain available, secure, and performant.
- Lead during high-pressure incident scenarios, balancing technical resolution with clear stakeholder communication.
- Participate in our 24x7 on-call rota.
- Design and implement solutions that mitigate risk, improve customer experience, and enhance operational efficiency.
- Collaborate closely with product delivery teams to ensure designs, standards, and quality expectations are met.
- Operate in a true DevOps environment, understanding the development team's world (source control, builds, backlogs, sprints, Agile) while bringing them closer to operational concerns (infrastructure, OS, security, scripting, monitoring).
Excellent communication skills, able to explain complex technical issues in simple terms to non-technical audiences and business stakeholders. Proficiency in cloud computing, particularly AWS, with experience in distributed systems, containers, and serverless technologies. Operating system expertise across Windows and Linux. Strong analytical, debugging, and problem-solving skills. Experience proactively monitoring systems and leading resolution during high-pressure incidents. Scripting skills for automation (PowerShell, Bash, Ruby, Python). Ability to work across multiple teams, manage competing priorities, and multitask effectively. Proficiency in English language, verbal and written with ability to build relationships and influence. Exposure to SRE principles, including Service Levels, Error Budgets, and reducing operational toil. Experience with Infrastructure as Code (CloudFormation, CDK) and CI/CD pipelines (Azure DevOps, GitHub Actions).
Working at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.
Cloud Operations Engineer employer: Sage Group plc
Contact Detail:
Sage Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Operations Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with current employees at Sage. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source work that showcases your cloud computing expertise. This not only boosts your portfolio but also gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for those tricky technical interviews! Brush up on your scripting skills and be ready to solve real-world problems on the spot. Practising with mock interviews can help you feel more confident when it’s your turn.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Sage team!
We think you need these skills to ace Cloud Operations Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Cloud Operations Engineer role. Highlight your experience with cloud technologies, automation, and any relevant projects that showcase your skills in a DevOps environment. We want to see how you can bridge the gap between Development and Operations!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about cloud operations and how your background aligns with our mission at Sage. Don’t forget to mention your experience with AWS and any scripting skills you have – we love a good story!
Showcase Your Problem-Solving Skills: In your application, be sure to highlight specific examples where you've tackled high-pressure incidents or improved operational efficiency. We’re looking for someone who can lead during tough times and communicate effectively with both technical and non-technical stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the Sage team!
How to prepare for a job interview at Sage Group plc
✨Know Your Cloud Tech
Make sure you brush up on your cloud computing knowledge, especially AWS. Be ready to discuss your experience with distributed systems, containers, and serverless technologies. This will show that you understand the core technologies that are crucial for the role.
✨Showcase Your Scripting Skills
Prepare to talk about your scripting experience, whether it's PowerShell, Bash, Ruby, or Python. Have examples ready of how you've used automation to improve processes or solve problems in previous roles. This will demonstrate your ability to enhance operational efficiency.
✨Communicate Clearly
Since you'll need to explain complex technical issues to non-technical stakeholders, practice simplifying your explanations. Think of scenarios where you've had to communicate effectively under pressure, as this is key for the role, especially during high-pressure incidents.
✨Understand DevOps Principles
Familiarise yourself with DevOps practices and be prepared to discuss how you've worked within a DevOps environment. Highlight your understanding of Agile methodologies, CI/CD pipelines, and Infrastructure as Code, as these are essential for collaborating with product delivery teams.