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- Tasks: Lead the shop in the manager's absence and ensure excellent customer service.
- Company: Join St Giles Hospice, a community-focused charity with a passion for books.
- Benefits: Enjoy 25 days holiday, pension scheme, and wellness support.
- Why this job: Make a difference in your community while developing your leadership skills.
- Qualifications: GCSEs in English and Maths, plus strong communication and organisational skills.
- Other info: Flexible hours, great team environment, and opportunities for personal development.
The predicted salary is between 9633 - 9633 £ per year.
Flexible over 7 days
Location – Swadlincote
Hours – 15 hours (2 days out of 7) fully flexible 8:55am‑5:05pm trading over 7 days
Pay: £9,633 (Retail Band AA) or £12.35 per hour
Exciting News! We have a vacancy in our Swadlincote store and are looking to recruit an Assistant Community Shop Manager. Have you got a passion for books and love working in your local community? Then this is the role for you!
As an Assistant Community Shop Manager (ACSM) for St Giles Hospice you will take lead when the Community Shop Manager is away, ensuring smooth operations and delivering excellent customer service. You’ll be empowered to make decisions locally whilst working within a supportive framework, working within and for your local community ensuring that engagement and support is understood and promoted.
Reporting into the CSM and working closely with the Retail Regional Manager you will aid in supporting your store to run efficiently and deliver a positive financial contribution to the Hospice. The estate includes 26 shops and an e‑commerce operation with a turnover of approx. £3.5million which supports the overall income generation strategy.
Qualifications- Qualifications in English and Maths Minimum Level 2 Key Skills or Grade 4 (A-D) GCSE
- Ability to lead and motivate others
- Understanding of health and safety regulations
- Ability to plan and prioritise workloads and delegate accordingly
- Outstanding communication skills
- Knowledge and understanding of sales management, profit and loss
- Local community knowledge
- Experience in achieving goals and identifying opportunities
- Ability to implement and enforce policies
- Desire to work as part of a team to generate fresh and innovative community‑based ideas
- Experience of Gift Aid
- Experience of working with volunteers
- Exhibits hospice values and behaviours
- willingness to learn
- Flexibility and adaptability to change
- Good interpersonal skills
- Good time‑keeping & strong work ethic
- Professional conduct
- Good organisational skills
- Inclusive and diverse approach
- Ability to work under pressure
- Valid driving licence
- Eligibility to work in the UK
- St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
- 25 days holiday plus bank holidays (Pro‑rata for part‑time employees)
- Group pension scheme, matching contributions of up to 8%
- Life assurance scheme, up to the state pension age
- Enhanced maternity and paternity benefits
- Enhanced sick pay, rising with service
- Access to blue light and charity worker discounts
- The Hub Wellness Support
- Eligibility for flu vaccine
- Employee Assistance Programme
- Access to Mental Health First Aiders
- Cycle to work scheme
All staff complete a comprehensive induction programme which includes statutory and mandatory e‑learning as well as training that is tailored to the individual’s needs. All staff and volunteers should also attend an induction day. Regular training and personal development opportunities, with internal career progression being a focal point of team growth. This post is subject to a Disclose and Barring Service (DBS) check.
If you would like an informal chat about this role, please contact Lorraine Ward at 01543 432 031.
Assistant Community Shop Manager – Swadlincote employer: Sage Global Services Limited
Contact Detail:
Sage Global Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Community Shop Manager – Swadlincote
✨Tip Number 1
Get to know the community! As an Assistant Community Shop Manager, understanding your local area is key. Visit local events or engage with community groups to build connections and show your passion for the role.
✨Tip Number 2
Practice your communication skills! You’ll need to lead a team and interact with customers daily. Try role-playing scenarios with friends or family to boost your confidence before the interview.
✨Tip Number 3
Show off your leadership abilities! Think of examples from your past experiences where you’ve motivated a team or handled a challenging situation. We want to see how you can step up when the Community Shop Manager is away.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to the community.
We think you need these skills to ace Assistant Community Shop Manager – Swadlincote
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for books and community shine through! We want to see how your enthusiasm aligns with our mission at St Giles Hospice.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in retail and community engagement. We’re looking for skills that match the role, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. Remember, less is often more!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Sage Global Services Limited
✨Know Your Community
Before the interview, take some time to research Swadlincote and its community. Understanding local events, needs, and interests will show your passion for the role and how you can contribute positively as an Assistant Community Shop Manager.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading and motivating teams. Think of specific examples where you've successfully managed a team or project, especially in a retail or community setting. This will demonstrate your capability to step up when the Community Shop Manager is away.
✨Demonstrate Customer Service Excellence
Since delivering excellent customer service is key, come ready with examples of how you've gone above and beyond for customers in previous roles. Highlight any experience you have with sales management and how it contributed to positive outcomes.
✨Emphasise Flexibility and Adaptability
The role requires flexibility over 7 days, so be sure to express your willingness to adapt to changing schedules and priorities. Share instances where you've successfully navigated change or handled pressure, showcasing your strong work ethic and organisational skills.