Office Manager/Senior Administrator in Stafford

We're looking for an organised and proactive Office Manager/Senior Administrator to play a key role in supporting the smooth running of our office and project operations.

This is a varied role that sits at the heart of the business, providing administrative support across areas including Business Development, Purchasing, Finance, Marketing, Facilities, QESH, and office infrastructure.

You'll also provide essential administration support across our projects, helping to maintain accurate documentation, project registers, transmittals, and action trackers.

Working closely with internal teams and clients, you'll support document management processes, coordinate information, and ensure project documentation meets the required quality and compliance standards.

You'll have the opportunity to take ownership of improving how we work, identifying opportunities to introduce best practice, streamline processes, and create a more effective and efficient office environment.

You'll also monitor and report on office performance, supporting senior managers with the information they need to make informed decisions.

If you're looking for a varied role where you can make a real difference, take initiative, build relationships across the business, and develop your skills across both office and project administration, this is a great opportunity to join a collaborative team and have a visible impact on how we operate.

Noveum is a specialist engineering organisation providing system and design services to the nuclear and defence sectors.

With a highly experienced team of engineers, Noveum delivers control and functional safety system solutions across the full project lifecycle, from requirements capture and design through to build, testing, installation, and commissioning.

The business is built on strong technical expertise and a commitment to putting clients first, working collaboratively to develop solutions that deliver real, measurable value.

Noveum is proud to be part of the ITI Group.

Through our 50 year history, ITI Group has combined the skills, experience, and knowledge of many recognised and respected industry names to become a leading partner for industry.

We develop and integrate digital transformation solutions for Energy, Nuclear and Industrial manufacturing sectors.

We advance safe, secure and sustainable operations through the innovative use of technology.

You’ll be joining a global brand with locations across the UK, Europe and North America.

Our people work together with clients to solve problems, unlock the potential of the connected world, and create solutions that deliver value.

At the heart of ITI Group is a complete commitment to innovation and transformation.

Our people are practical, insightful and dynamic, with a personal approach.

We are dedicated to working in partnership with our colleagues, leaders and customers, and developing a culture that allows us to inspire, and deliver a safe, sustainable future where people shine.

You will

• Initiate, oversee and lead all office services activities with the support of managers, staff and stakeholders
• Have the overall responsibility for Office and Project Administration Services across the company
• Create and implement best practice office support services, project processes and procedures to aid and improve business performance
• Evaluate the challenges faced by the business and take action to develop the office services to address them
• Provide office support to the business and onsite engineering teams
• Be responsible for overseeing all aspects of office services from contract award to handover on all projects
• Support in the preparation of technical and contract documentation for issue and analysis of returned tenders
• Assist with the Documentation Control of contracts
• Review contract documents prior to release to the client
• Report on Office Services activities and processes on a regular basis to the Senior Management team, ensuring accurate and timely reporting of the relevant Key Performance Indicators
• Ensure that Environmental, Health and Safety, Engineering and Quality standards and procedures are adhered to in provision of all Office services
• Develop and maintain strong relationships with all staff and relevant clients
• Work collaboratively, negotiate and engage with all staff and relevant clients to facilitate delivery and compliance with the engineering strategy
• Support Sales team in developing product specification and quote activities
• Appraise and interpret client requirements to ensure that technical, legislative and commercial aspects are delivered on each project
• Liaise and coordinate with clients, members of the engineering team and contractors on administrative and document issues
• Provide office services and administrative support to all projects, purchasing, finance and facilities.

We are looking for

Experience and Knowledge

• At least 2 years’ experience in office-based, secretarial or customer-facing work experience.
• Proven experience working within an administrative capacity.
• Confident knowledge of a range of software packages, with strong IT skills.
• Commercially and financially astute with experience of managing budgets.

Skills and Abilities

• Excellent communication, negotiation and relationship-building abilities, with a talent for connecting with people at all levels.
• Highly organised, with the ability to manage competing priorities and meet deadlines.
• Trustworthy and discreet, as you'll often be handling confidential information.
• Flexible and comfortable responding to changing priorities.
• A proactive mindset, using initiative to identify solutions and make things happen.
• The drive and confidence to take ownership and deliver results.
• A meticulous approach, with excellent written English.
• Ability to organise workload effectively for the purpose of meeting deadlines.
• Results orientated with ability to plan and deliver against project deadlines.
• Technical mindset.
• An appreciation of and an ability to positively resolve issues.

To be considered for this role you will be required to

• Pass DBS and BPSS check.
• Have lived in the UK for the last 5 years.
• Have no spent or current criminal convictions.
• Be prepared to work in the Nuclear defence sector.
• Experience in regulated industry (preferred).
• In line with our company values we are looking for someone who,
• Will
• Deliver what we promise
• Will demand the highest levels of ' Safety and Security '
• Will apply ' Technical Mastery '
• Is committed to ' Continual Learning '
• Will challenge the norm to make a difference through ' Innovation '

As a Great Place to Work®certified organisation with over 50 years of deep technology expertise, you’ll work alongside specialists who solve complex, real-world challenges.

You’ll gain exposure to intelligent systems that power critical facilities - building skills that shape safer, smarter, and more sustainable operations.

Inspire and innovate with us; Join ITI Group, a place where you can shine!

At ITI Group our people are our best asset. We offer a variety of benefits to attract and retain talent, which include:

• Hybrid working: 3 days in the office and 2 days working from home, Monday-Thursday 8am-4.30pm Friday 8am-12.30pm
• Training opportunities to develop your career path
• Supportive working environment
• Access to a wellbeing support
• Private Medical Insurance after 6 months service

ITI is an equal opportunities employer. For more information, please refer to our Equality of Opportunitystatement on the ITI Group Careers page.

Please note: to help our interviewers stay fully engaged in the conversation, we use an AI note taker during first-round interviews.

It will join the meeting to create a transcript, which is used only to support the hiring process

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