At a Glance
- Tasks: Welcome customers and create a memorable showroom experience every Saturday.
- Company: Join deVOL Kitchens, a leading kitchen company known for quality and service.
- Benefits: Competitive salary, life insurance, wellness programme, and annual leave.
- Other info: Enjoy a dynamic environment with opportunities to learn and grow.
- Why this job: Be part of a creative team and share your passion for interiors and design.
- Qualifications: Friendly, organised, and confident with a love for customer service.
The predicted salary is between 28000 - 28000 £ per year.
deVOL Kitchens is one of the leading and most highly regarded kitchen companies in the UK, with manufacturing and design offices based in Leicestershire, London, Bath, New York and L.A. We pride ourselves on delivering beautiful, high-quality kitchens and outstanding service to our customers.
We are looking for a friendly, organised and well-presented person to join the reception team at our St Johns showroom in London on Saturdays. As one of the first people our customers meet, you will play an important role in creating a warm, relaxed and memorable experience for everyone visiting deVOL. This role would suit someone with an interest in interiors, antiques, design and customer service, who enjoys speaking with people and being part of a creative and hardworking team.
Responsibilities- To welcome customers to St Johns and help create an enjoyable and memorable showroom experience.
- To develop a strong understanding of deVOL kitchens, furniture, accessories, and antiques to confidently assist customers with questions and advice.
- To support designers and other showroom staff with day-to-day tasks.
- To help maintain the smooth running of the showroom during busy Saturday opening hours.
- To be hands‑on and proactive with any jobs that require attention throughout the day.
- Friendly, confident and personable.
- Organised with a keen eye for detail.
- Comfortable speaking with customers and visitors.
- Interest in interiors, design, antiques or customer service.
- Able to work independently and as part of a team.
- Competitive starting salary based on experience and training in the role during the first year.
- Annual leave accrued monthly.
- Life insurance.
- Access to a wellness programme (Help@Hand) offering 24/7 helpline, unlimited mental health sessions, remote GP & physio, savings and discounts on gyms and everyday shopping.
Saturday Showroom Assistant employer: Sage Global Services Limited
deVOL Kitchens is an exceptional employer, offering a vibrant work culture where creativity and customer service thrive. As a Saturday Showroom Assistant in our St Johns showroom, you will enjoy competitive pay, comprehensive training, and access to a wellness programme that prioritises your mental health and well-being. Join our passionate team and be part of a company that values your growth and fosters a supportive environment for all employees.
Contact Details:
Sage Global Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Saturday Showroom Assistant
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We think you need these skills to ace Saturday Showroom Assistant
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Sage Global Services Limited.
Get Familiar with Our Brand:Before applying, take some time to learn about Sage Global Services Limited and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Sage Global Services Limited
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Sage Global Services Limited.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Sage Global Services Limited will surely appreciate.
