At a Glance
- Tasks: Support and manage Service Users, conduct welfare visits, and maintain property standards.
- Company: Join a dynamic team in East London focused on community support.
- Benefits: 25 days annual leave, competitive salary, and opportunities for professional development.
- Other info: Flexible working hours with a focus on teamwork and collaboration.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Full UK Driving Licence, vehicle access, and experience in support roles preferred.
The predicted salary is between 35000 - 42000 £ per year.
The Housing Officer is responsible for providing direct support and management to Service Users within an allocated location. Working to an assigned own caseload, conducting welfare visits and property inspections, the Housing Officer maintains accurate records, keeps systems up to date and adheres to company procedures.
Procedures
- Manage a caseload of around 200-250 Service Users
- Attend dispersal and conduct induction of Service Users into property.
- Signpost as necessary to doctors, shops, support agencies, etc.
- Conduct monthly visits and report any incidents, Service User issues, absconsions, etc.
- Ensure Service Users are moved on no later than the last date of payments to CSM.
- Arrange initial transport of Service Users to their accommodation or any relocation as required.
- Ensure that health and safety of Service Users are always maintained.
- Complete bi-weekly welfare checks of the Service Users.
Managing a property portfolio
- Effect appropriate maintenance of properties
- Conduct monthly inspections and report defects as required.
- Ensure all items within property are replaced/repaired as required in line with inventory procedure.
- Make recommendations to line manager regarding any relocations of Service Users and termination of properties to provide more efficient use of portfolio/void management.
- Prepare property for re-occupation after Service Users move on
- Ensure terminated properties are effectively prepared for hand back to landlord.
- Effect minor property repairs if necessary
- Ensure the properties are maintained according to Health and Safety guidelines and company procedures.
- Ensure stores are maintained in line with purchasing procedure.
Connect and Collaborate
- Work closely with your line manager and team members
- Collaborate with others, attending meetings as required.
- Support team members and provide on-the-job training.
- Provide cover for other staff as agreed by line manager.
- Help/provide cover for other team members as required.
- 24-hour availability during any significant emergency.
Responsive
- Keep up to date with all written and verbal communications (i.e., emails/messages/calls)
- Ensure all records are maintained and kept up to date according to company policies and procedures.
- Ensure appropriate property certification documentation is produced and recorded.
- Liaise closely with Service Users, line manager, team members and other staff.
- Assist in the local stakeholder involvement process by attending meetings as required.
- Liaise with local support agencies to ensure relationships are maintained.
Talented
- Monitor own work levels, progress, and development in the role.
- Undertake all core learning and development programmes as required.
- Undertake relevant learning according to agreed Personal Development Plan.
All employees are responsible for ensuring any personal data which Clearsprings Group holds and for which they are responsible, is kept securely and is not under any conditions disclosed to any third party unless that third party has been specifically authorised by Clearsprings Group to receive that information and has entered into a confidentiality agreement.
Agile and Diverse
Any other duties within the scope of responsibility and ability, as required, inclusive of providing similar support to any other local company project.
Professional
Maintain a good understanding of the legislation of the contract. 25 days annual leave plus national holidays.
Housing Officer (Dispersed Accommodation) in London employer: Sage Global Services Limited
As a Housing Officer with Clearsprings Group in East London, you will join a supportive and dynamic team dedicated to making a positive impact on the lives of Service Users. Our company fosters a collaborative work culture that prioritises employee growth through ongoing training and development opportunities, while also offering a competitive benefits package including 25 days of annual leave. With a focus on community engagement and responsive support, working here means being part of a meaningful mission in a vibrant location.
Contact Details:
Sage Global Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer (Dispersed Accommodation) in London
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Sage Global Services Limited.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Sage Global Services Limited.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Sage Global Services Limited.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Sage Global Services Limited. Apply directly through us to stand out!
We think you need these skills to ace Housing Officer (Dispersed Accommodation) in London
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Sage Global Services Limited. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Housing Officer (Dispersed Accommodation), ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Sage Global Services Limited
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Sage Global Services Limited. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
