At a Glance
- Tasks: Manage third-party claims and provide top-notch customer service in a dynamic environment.
- Company: Join Marble Arch, a fast-growing MGA in the niche motor insurance market.
- Benefits: Competitive salary, growth opportunities, and a supportive team culture.
- Other info: Be part of a thriving team with excellent career progression potential.
- Why this job: Make a real impact by handling exciting claims and developing client relationships.
- Qualifications: Experience in credit hire and strong negotiation skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Company Overview
Marble Arch is a fast‑growing, established MGA specialising in niche motor insurance for the UK motor market. Lexham Insurance was founded in 2000 as a specialist moped, scooter and motorcycle insurance broker and has grown into a leading independent provider. Lexham now offers over 20 products, including exclusive schemes for mopeds, scooters, motorcycles and motorhomes, as well as bespoke products for the motor trade and commercial market. The group partners with Lancaster Gate Assistance Ltd, CAM Legal Services Ltd and LXM Management Ltd.
Position Overview
We are seeking an experienced Third‑Party Claims Adjuster for our liability claims team, based in Diss, South Norfolk. The role involves handling credit‑hire and motor claims up to £50,000, managing a portfolio of litigated claims, and providing excellent customer service. A strong attitude, work ethic, and desire to grow within the company are essential.
Responsibilities
- Manage third‑party claims focusing on indemnity, liability and quantum.
- Review claims regularly using diary system to ensure accurate reserves and timely closure.
- Respond to all written and phone enquiries clearly, courteously, and promptly.
- Clearly explain decisions on liability, negotiating settlement within authority level where appropriate.
- Evaluate quantum by gathering relevant evidence, adjusting reserves in accordance with company reserving processes.
- Set clear expectations and next steps to the client.
- Liaise with internal and external partners at all levels.
- Develop relationships with clients by providing a friendly, efficient service.
- Competently handle all aspects of third‑party motor claims, up to a value of £50,000.
Qualifications
- Credit hire experience is essential.
- The ability to handle and negotiate detailed liability scenarios, managing your own portfolio of litigated claims.
- Knowledge of motor is essential.
Third Party Claims Adjuster in Diss employer: Sage Global Services Limited
Marble Arch is an excellent employer, offering a dynamic work environment in Diss, South Norfolk, where employees are encouraged to grow and develop their skills within the niche motor insurance sector. With a strong focus on teamwork and customer service, the company provides comprehensive training and support, ensuring that every team member can thrive in their role as a Third Party Claims Adjuster. The culture promotes a balance between professional development and personal well-being, making it a rewarding place to build a career.
Contact Details:
Sage Global Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Third Party Claims Adjuster in Diss
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend local insurance events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to claims adjusting. Think about your past experiences and how they relate to handling third-party claims. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training, make sure to mention them during interviews. It’s all about demonstrating that you’re the right fit for managing those £50,000 claims.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Third Party Claims Adjuster in Diss
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Third Party Claims Adjuster role. Highlight your relevant experience in handling motor claims and any credit hire expertise you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your desire to grow within the company – we love that!
Showcase Your Customer Service Skills:Since providing excellent customer service is key, make sure to include examples of how you've gone above and beyond for clients in previous roles. We value friendly and efficient service, so let us know how you’ve delivered that!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Sage Global Services Limited
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of third-party claims, especially credit hire and motor claims. Familiarise yourself with the key terms and processes involved, as well as any recent changes in legislation that might affect the role.
✨Showcase Your Customer Service Skills
Since providing excellent customer service is crucial for this position, prepare examples from your past experiences where you've successfully managed client relationships. Highlight how you handled difficult situations and maintained a friendly, efficient service.
✨Prepare for Scenario-Based Questions
Expect to be asked about specific liability scenarios during the interview. Think through potential case studies or examples where you had to negotiate settlements or evaluate quantum. Practising these scenarios will help you articulate your thought process clearly.
✨Demonstrate Your Growth Mindset
The company values a strong work ethic and a desire to grow. Be ready to discuss your career aspirations and how you see yourself developing within the company. Show enthusiasm for learning and adapting to new challenges in the claims process.
