Interview Coordinator (FTC 12 months) in Crowborough

The Interview Coordinator oversees the onsite interview arrangements for Service Users (SU’s), including ensuring that equipment is available and in good working order, supporting with technical issues and conducting welfare checks. The Interview Coordinator supports all elements of interview arrangements under minimal supervision and provides a thorough handover to team members on a rota system. The postholder works with Service Users and colleagues onsite and across the country at different sites and/or who work remotely. The Interview Coordinator works to an agreed rota system, covering the early, main and late shifts.

Duties and Responsibilities

• Ensure all interview IT equipment is present and working throughout the day and assist with any technical issues.
• Ensure Interview Booths / Rooms and waiting area are clean and tidy, ensuring there are refreshments available for interviewees.
• Meet and Greet SU’s 15 minutes prior to the interview sessions.
• Set up each interview and confirm the applicant’s name / details to the Decision Maker.
• Conduct a post‑interview check‑in. If wellbeing concerns arise, perform a welfare check and escalate to the Welfare Team.
• Assist the Welfare Team Leaders and Administrations Co‑ordinator with the everyday running of the site, including, but not limited to:
• Updating and recording data for reports and registers on paper and company systems.
• Creating and auditing Site Comms.
• Scanning and uploading documents.
• Assisting with placing orders and recording deliveries.
• Printing and collating induction packs.
• Assisting with the operations of the induction process.
• Distributing SU communications.

Connect and Collaborate

• Work closely with your line manager and team members.
• Collaborate with others, attending meetings as required.
• Support team members and provide on‑the‑job training.
• Provide cover for other staff as agreed by line manager.

Responsive

• Keep up‑to‑date with all written and verbal communications (emails, messages, calls).
• Ensure all records are maintained and kept up‑to‑date according to company policies and procedures.

Talented

• Monitor own work levels, progress and development in the role.
• Undertake all core learning and development programmes as required.
• Undertake relevant learning according to agreed Personal Development Plan.

Agile and Diverse

• Any other duties within the scope of responsibility and ability, as required, inclusive of providing similar support to any other local company project.

Professional

• Maintain a good understanding of the legislation of the contract.
• Ability to manage multiple tasks and prioritise.

25 days annual leave plus national bank holidays. Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships). Life Cover (2 × basic salary). Laptop/Phone/other equipment if required as part of job role. Referral Scheme.

Diversity Statement

Clearsprings Group is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Modern Slavery Statement

Clearsprings Group conducts robust checks on any new employee, including eligibility to work in the UK, to safeguard against human trafficking or individuals being forced to work against their will.

Safeguarding Statement

Clearsprings Group is committed to safeguarding and promoting the welfare of children, young people and adults at risk, and expects all employees to share this commitment. All successful applicants will be required to undertake a satisfactory DBS check in line with their job role.