To lead a team of technical support advisors to ensure they are understanding the needs of our customer, offering an accurate resolution with a commercial focus. You are accountable for your people to consistently deliver an excellent level of customer service to all customers. To act as a point of escalation for our people and our customers.
Hybrid – 3 days in our Newcastle office (global headquarters)
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Team Manager - Product Support employer: Sage City
Sage is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong focus on employee growth, the company provides extensive training opportunities and a supportive culture that encourages experimentation and accountability. Located in Newcastle or Winnersh, employees benefit from a hybrid working model, generous bonuses, and a comprehensive health package, making it an attractive place for those seeking meaningful and rewarding careers in performance marketing.
