Sage City in Newcastle upon Tyne seeks a team lead for technical support to understand customer needs and deliver accurate resolutions with a commercial focus. This role requires coaching and performance management to drive team success and customer satisfaction.
You will be accountable for developing your people, ensuring an excellent level of customer service, and acting as a point of escalation for staff and customers. Hybrid – 3 days in our Newcastle office.
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Team Lead, Technical Support – Hybrid (Newcastle) employer: Sage City
Sage is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong focus on employee growth, the company provides extensive training opportunities and a supportive culture that encourages experimentation and accountability. Located in Newcastle or Winnersh, employees benefit from a hybrid working model, generous bonuses, and a comprehensive health package, making it an attractive place for those seeking meaningful and rewarding careers in performance marketing.
