Sage City in Newcastle upon Tyne seeks an IT Support professional to provide frontline technical assistance across business applications, Microsoft 365, identity services and endpoint devices. You will work with cross-functional teams to resolve issues, document troubleshooting steps, and help maintain a high-quality colleague experience.
The role focuses on first-line support with some Tier 2 activities, contributing to continuous improvement projects and ensuring issues are escalated when
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IT Support Analyst - Global Service Desk, Tier 1/2 in Newcastle upon Tyne employer: Sage City
Sage is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong focus on employee growth, the company provides extensive training opportunities and a supportive culture that encourages experimentation and accountability. Located in Newcastle or Winnersh, employees benefit from a hybrid working model, generous bonuses, and a comprehensive health package, making it an attractive place for those seeking meaningful and rewarding careers in performance marketing.
