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For Companies At a Glance
- Tasks: Support and enhance cloud infrastructure while collaborating with product teams.
- Company: Sage, a global leader in accounting and financial technology.
- Benefits: Competitive pay, inclusive culture, and opportunities for continuous learning.
- Why this job: Make a real impact on cloud operations for millions of users worldwide.
- Qualifications: Experience with cloud systems, AWS expertise, and strong communication skills.
- Other info: Join a dynamic team focused on innovation and customer success.
The predicted salary is between 36000 - 60000 £ per year.
This role is based 3 days a week in our Newcastle office.
About Sage
Sage is a global leader in accounting, financial, HR, and payroll technology for small and medium-sized businesses. We empower business owners and accountants with innovative solutions that simplify complex processes, enabling them to focus on what truly matters. Our cloud-first strategy and commitment to excellence continue to drive transformation across our product suite.
Role Overview
As a Cloud Operations Engineer, you will play a key role in supporting and enhancing Sage’s cloud infrastructure. Working in a true DevOps capacity, you’ll collaborate closely with product delivery teams to deploy, monitor, and improve services that support millions of users globally. This is a 24/7 operation, requiring participation in an on-call rota to respond to incidents and ensure high system availability.
Key Responsibilities
- DevOps Collaboration: Work closely with development teams supporting CI/CD, monitoring, and automation.
- Continuous Improvement: Research new technologies and services to improve customer experience and operational efficiency.
- Automation & Efficiency: Build infrastructure as code, automate manual processes, and contribute to self-healing systems.
- Cross-Functional Coordination: Collaborate with Security, Architecture, and Automation SMEs to align infrastructure with business and technical standards.
- Incident Response: Take the lead during high-pressure incidents, balancing technical resolution with clear stakeholder communication.
- Monitoring & Performance: Proactively monitor systems to prevent customer impact and optimize performance at scale.
- Infrastructure Management: Migrate current generation products from data centres to AWS, re-commissioning them into modern cloud environments.
Must-Have Skills & Qualifications
- Operational Experience: Proven experience managing cloud-based systems, including transactional databases.
- Cloud Expertise: Hands-on experience with Amazon Web Services (AWS); other cloud platforms also considered.
- Certification: Industry-recognized qualification or certification in cloud technologies (e.g., AWS Certified Solutions Architect, DevOps Engineer).
- Development & Automation: Experience in software development or automation, with scripting and infrastructure as code.
- Monitoring & Incident Response: Ability to proactively monitor systems and lead resolution during high-pressure incidents.
Communication Skills (Soft Skills)
- Comfortable working with European colleagues, particularly in France and Germany.
- Fluent in English (Sage’s business language), with sensitivity to diverse work cultures.
- Strong interpersonal and stakeholder communication skills.
Organisational Skills
- Ability to navigate a large, complex organization with diverse product suites and development practices.
- Experience working across multiple teams and adapting to varied operational models.
What We Offer
- A collaborative, inclusive culture focused on innovation and customer success.
- Opportunities to work on global-scale infrastructure and cutting-edge technologies.
- Support for continuous learning and career development.
- Competitive compensation and benefits.
Ready to make an impact? Join us at Sage and help shape the future of cloud operations for millions of businesses worldwide.
Cloud Engineer in Newcastle upon Tyne employer: Sage City
Contact Detail:
Sage City Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Engineer in Newcastle upon Tyne
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even local tech events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Cloud Engineer role.
✨Show Off Your Skills
Don’t just talk about your experience; demonstrate it! Create a portfolio showcasing your cloud projects or contributions to open-source. We want to see your hands-on skills in action, especially with AWS and automation.
✨Ace the Interview
Prepare for those tricky technical questions! Brush up on your DevOps practices and incident response strategies. We recommend doing mock interviews with friends or using online platforms to get comfortable with the format.
✨Apply Through Our Website
When you find a role that excites you, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining Sage.
We think you need these skills to ace Cloud Engineer in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Cloud Engineer role. Highlight your experience with AWS and any relevant certifications. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about cloud technology and how you can contribute to our team at Sage. Keep it concise but impactful!
Showcase Your Soft Skills: Don’t forget to mention your communication and organisational skills. We value collaboration, so let us know how you’ve worked effectively with diverse teams in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Sage City
✨Know Your Cloud Stuff
Make sure you brush up on your knowledge of AWS and other cloud platforms. Be ready to discuss your hands-on experience with cloud-based systems and any relevant certifications you hold. This will show that you’re not just familiar with the technology, but that you can actually apply it in real-world scenarios.
✨Show Off Your DevOps Skills
Since this role involves a lot of collaboration with development teams, be prepared to talk about your experience with CI/CD processes, automation, and infrastructure as code. Share specific examples of how you've contributed to improving operational efficiency or customer experience through these practices.
✨Communicate Clearly Under Pressure
You’ll need to demonstrate your ability to lead during high-pressure incidents. Think of a time when you had to manage a critical situation and communicate effectively with stakeholders. Highlight your problem-solving skills and how you kept everyone informed while resolving the issue.
✨Cultural Fit Matters
Sage values a collaborative and inclusive culture, so be sure to express your comfort working with diverse teams, especially across Europe. Share experiences where you’ve successfully navigated different work cultures and how you adapt your communication style to suit various stakeholders.
