At a Glance
- Tasks: Manage and optimise databases, ensuring they run smoothly and securely for our customers.
- Company: Join Sage, a leading tech company focused on operational excellence and innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative culture with strong support for skill development and career advancement.
- Why this job: Be part of a dynamic team solving complex problems in a fast-paced environment.
- Qualifications: Experience in database management and a passion for cloud technologies.
The predicted salary is between 40000 - 50000 £ per year.
We’re looking for a Cloud Operations Database Engineer to join our DevOps team in Newcastle and help keep Sage’s online product portfolio available, secure, and performant for customers around the clock. You’ll sit at the intersection of Development and Operations - deploying, administering, monitoring, and continuously improving databases across multiple products and teams. This is a hands-on, operational role in a 24/7 environment. You’ll work closely with product delivery teams, Security, Architecture, and Automation specialists to build and run resilient database infrastructure, automate manual processes, and respond confidently when incidents arise. If you enjoy solving complex technical problems under pressure, care about operational excellence, and want to grow your cloud and database skills in a large-scale SaaS environment, this role is a strong fit. This is a hybrid role requiring 3 days per week in our Newcastle office.
First 90 Days
- 30 Days: Get to know Sage’s database estate: the platforms in use, monitoring tooling, incident management processes, and the product teams you’ll support. Familiarise yourself with Sage standards, ISO processes, and the Cloud Operations team’s ways of working. Begin contributing to day-to-day database operations and shadow the on-call rota before joining it.
- 60 Days: Take active ownership of database operations across your assigned products. Handle monitoring, routine maintenance, and incident response with growing confidence. Begin contributing to automation scripts and service improvement initiatives. Engage with product delivery teams to support query optimisation and deployment activities.
- 90 Days: Operate independently across the full scope of the role: database administration, performance optimisation, incident response, security protocols, backup and recovery, and cost monitoring. Contribute meaningfully to the team’s continuous improvement agenda and begin sharing your knowledge with junior colleagues.
Meet the Team
You’ll join the Cloud Operations team - a cross-functional DevOps group accountable for the availability and reliability of Sage’s online product portfolio. The team works in close partnership with product delivery teams, Security, Architecture, and Automation colleagues, and operates under ISO standards with a strong focus on process rigour and operational excellence. Your work will span multiple products and teams, so strong communication and prioritisation skills matter as much as technical depth. You’ll have access to guidance from subject matter experts across Security, Architecture, and Automation, and will be supported in building your cloud and database skills over time.
How Success Will Be Measured
- Database availability measured against agreed Service Level Agreements
- Timely resolution of incidents and service tickets in line with the Incident Management Process
- Delivery against the agreed service improvement plan
- Proactive identification and mitigation of issues before they impact customers
- Quality and coverage of automation scripts and operational documentation
Cloud Operations Database Engineer employer: Sage City
At Sage, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within our Newcastle office. As a Cloud Operations Database Engineer, you'll benefit from a supportive environment that prioritises employee growth through continuous learning opportunities and access to industry experts, all while contributing to the operational excellence of our cutting-edge SaaS products. With a strong focus on work-life balance and a hybrid working model, we ensure that our team members thrive both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Cloud Operations Database Engineer
✨Tap into Local Tech Meetups
Get yourself to local tech meetups or database management conferences. It's a really great way to meet industry professionals and potentially uncover unadvertised full-time roles. When chatting with people, mention your skills and interests in database management; you never know who might be looking for someone just like you!
✨Contribute to Open Source Projects
Diving into open-source projects can not only sharpen your database skills but also get you noticed by employers. Many companies look for candidates who actively contribute to projects – it shows initiative and a real passion for the field. Plus, it's a perfect excuse to connect with other developers and expand your professional network.
✨Utilise Professional Bodies
Sign up for professional bodies related to database management, like the British Computer Society. They often host events and networking opportunities that can lead directly to job openings in the full-time market. Plus, it adds a nice touch to your professional profile!
✨Showcase Your Skills in a Public Portfolio
As you’re on the hunt for that full-time role, make sure to have a public portfolio that displays your best database projects. This can easily set you apart from the competition. And when you apply for roles, definitely mention it – it shows employers you mean business and are proud of your work!
We think you need these skills to ace Cloud Operations Database Engineer
Some tips for your application 🫡
Show off your database skills:When applying for a full-time role in database management, it’s super important to highlight your skills with specific database technologies like SQL, NoSQL, or any relevant data visualisation tools. We want to see how you've used these tools in real projects, so don't shy away from detailing your hands-on experience!
Tailor your CV for data:Make sure your CV is structured clearly, focusing on your previous experience in database management. Use specific metrics to demonstrate your impact, like how you improved data retrieval times or reduced errors. This isn't just about what you've done; it’s about what you’ve achieved with your skills!
Craft a compelling cover letter:In your cover letter, share what excites you about database management and how you can contribute to Sage City. Mention any relevant projects where you tackled challenges or implemented new solutions. Let us know why you want to join our team and how your passion aligns with our goals.
Document your projects:If you've worked on interesting database projects—maybe during your studies or in previous roles—be sure to include those in your application. If you can, link to a portfolio or GitHub repo where we can see examples of your work. Having a tangible showcase of your skills will really make your application stand out!
How to prepare for a job interview at Sage City
✨Brush Up on Database Tools
Make sure you're well-versed with popular database management systems like MySQL, PostgreSQL, or MongoDB. Incorporating real-world examples of how you've used these tools in past projects will show that you can put theory into practice, which is something Sage City will definitely appreciate.
✨Know Your SQL Inside Out
Get ready for some technical questions focused on SQL queries and database design. We should anticipate coding challenges where you might need to optimise queries or design a database schema on the spot. Practising these problems will build our confidence to impress in the interview.
✨Demonstrate Problem-Solving Skills
Besides just technical know-how, be prepared to answer scenario-based questions that test your critical thinking and problem-solving abilities. Think about how you would approach data integrity issues or handle performance bottlenecks — Sage City will want to see your analytical side!
✨Show Your Collaboration Spirit
Since this is a full-time role, it's crucial to highlight how you've collaborated with cross-functional teams or contributed to team projects in the past. Emphasising our interpersonal skills will demonstrate that you’re not just a tech wizard, but also a team player who fits well with Sage City's culture.
