Hybrid Speech Analyst: Data-Driven Insight in Folkestone

A leading insurance provider is seeking a Speech Analyst to analyze customer calls and improve processes. The role involves summarizing data, identifying trends, and creating dashboards. Candidates with an analytical background in operations are encouraged, with a preference for experience in insurance or financial services. The company values stakeholder communication and offers a hybrid working model with monthly in-office collaboration in Folkestone, alongside a comprehensive benefits package. #J-18808-Ljbffr