Digital Lead - 12 month FTC - Hybrid - London

Salary: £45,000-£50,000 (dependent on experience)

FT: 35 hours per week

Hybrid - Monthly travel will be involved to our offices in either London or Folkestone.

Following Saga's recent announcement to partner with Ageas in early 2026, you will be responsible for supporting the overall Marketing transition plan working alongside our new partner. Saga Insurance is embarking on an exciting new partnership with Ageas to offer Car & Home insurance. To prepare for this, there is a programme of work across the next twelve months that needs to be supported within the Insurance Marketing team. This role will focus on the development of digital journeys, including new journeys, integration of existing journeys and supporting the data workstream ensuring we are able to deliver the required elements to support the launch of the partnership. This role will be standalone but work closely with the wider Ecommerce & CRO team as well as facing into other teams across the business including IT & Change, Enterprise & Ageas.

We need you to have experience in an eCommerce, project management or digital product role where you champion the user experience every day. Experience within digital project and or product management, working within a fast-paced, scrum environment, demonstrating strong stakeholder management, collaboration and presentation skills to drive performance and innovation will be required in this role.

Role Responsibility

• Lead the day-to-day requirements of the Marketing deliverables for the Ageas partnership launch across Digital.
• Ensure the on-time delivery of all marketing requirements, to support the wider Programme team in delivering the project to time, within budget.
• Prioritise and maintain the Marketing development requirements/backlog, ensuring the Ecommerce & CRO Manager is fully briefed on all aspects of the project.
• Review all changes to identify impact to Marketing and ensure they meet requirements, working closely with wider teams across the business to balance multiple deliverables.
• Coordinate with IT to ensure smooth execution of project timeline.
• Handling and coordinating approvals from stakeholders in line with internal processes.

The Ideal Candidate

• Knowledge of Ecomm & CRO practices.
• Google/Adobe tech stack knowledge.
• Analytics/marketing tag management implementation.
• Naturally curious and creative individual; able to think around problems.
• A rigorous and logical thinker.
• High levels of drive, enthusiasm, and energy.
• Consistently challenges and raises the bar on business and employee performance.
• Commercially minded, with a strong ‘results led’ focus.
• Decisive and able to work well under pressure.
• Problem solving and conflict resolution.
• Organised with the ability to juggle multiple tasks.
• Proven ability to manage stakeholder relationships effectively.
• Solid understanding of the web development process.
• Excellent communication skills, with the ability to engage with various levels within the organisation.
• Familiarity with Agile methodologies would be advantageous.
• Relevant technical experience of websites and development builds.
• Experience of managing projects from start to finish.
• Problem resolution, resolving and escalating issues as needed.

Package Description

Everyday our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package for all colleagues.

BENEFITS AVAILABLE TO ALL COLLEAGUES:

• Our working week is 35 hours per week, these can be worked flexibly to suit your working style.
• 25 days holiday + bank holidays.
• Option to purchase additional leave up to 5 extra days.
• Pension scheme matched up to 10%.
• Life assurance policy on joining us.
• Wellbeing programme.
• Colleague discounts including family discounts on cruises and holidays.
• Range of reductions and offers from leading retailers, travel groups and entertainment companies.
• Enhanced maternity and paternity leave.
• Grandparents leave.
• Company performance related annual bonus - Up to 5%.
• Income protection.
• Access to Saga Academy, our bespoke learning platform.

About the Company

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better. Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required.