Credit & Collections Associate - Work From Home - FTC

25,300 Credit Controller – Saga Cruise 6-month FTC Hybrid – 3 days in the office & 2 Home The Saga Cruise Finance team is recruiting for its credit control team. In this critical role, you will be key to tracking our customer cash collection and will coordinate directly with customers and internal stakeholders. This is a great opportunity for candidates looking to work in part of a large customer-facing finance function, gaining exposure to high-volume credit control and reporting. You will support the wider accounts receivable and finance team with ad hoc tasks and enquiries, including ownership of several reconciliations. This role would be suitable for someone with strong customer-facing experience, looking to take their first step or build upon their current finance exposure. You will be required to visit the Folkestone Hub 3 times a week, with 2 days working from home. You must be within a reasonable commuting distance to attend this office. Role Responsibility Working in our Credit Control team, your key responsibilities will be to; Deliver credit control of debt balances, for all types of cruise income, and maintaining notes on the internal reservation system. Monitoring the customer accounts inbox and dealing with queries. Uploading statements to the general ledger system and reconciling. Supporting ad-hoc queries and other members of the team as required, including holiday cover. Supporting other requests, such as preparing financial due diligence checks for potential suppliers. The Ideal Candidate Suitable candidates will already have been exposed to a credit control function or customer service-facing roles and be keen to develop their finance career within a large customer-facing business such as Saga. Proficient with MS Office applications. Flexible and able to manage multiple work streams and cope under pressure in a fast-paced environment. Identify training needs to resolve gaps in knowledge and skills. Be keen to develop a career in Finance and already be studying either AAT, ACCA, CIMA. Have worked in a finance or specifically a credit control department already. We believe exceptional work deserves even more exceptional rewards, that\\\\\\\’s why we have put together an amazing benefits package for all colleagues. 25 days holiday + bank holidays ~ Option to purchase additional leave up to 5 extra days ~ Pension scheme matched up to 10% ~ Life assurance policy on joining us ~ Wellbeing programme ~ Colleague discounts including family discounts on cruises and holidays ~ Range of reductions and offers from leading retailers, travel groups and entertainment companies ~ Enhanced maternity and paternity leave ~ About the Company Over the past 70 years we have become the UK\\\\\\\’s specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page. Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team.