Brand Manager - Folkestone Hybrid

Salary £50,000 - £60,000 Depending on experience

Permanent

Hybrid / Folkestone

Are you a visionary Brand Manager looking for your next exciting challenge? Keen to shape the future of a trusted UK Brand? At Saga, we’re building the UK’s most trusted brand for people over 50, and we want you to play a central role in our journey. If you’re ready to join a forward-thinking, dynamic in-house team where your ideas will shape the future, read on.

Why Saga?

Our people are at the heart of everything we do. We pride ourselves on a vibrant, inclusive culture where innovation and collaboration are celebrated. Saga’s portfolio is ever-evolving—from travel and personal finance to insurance and publishing—offering you the chance to work across diverse industries that truly make a difference to millions. We work in a hybrid way at Saga both at home and in the office. In this team we work mainly from Folkestone, you will also be required to visit the London office on occasions. We typically spend 3 days a week in office and 2 at home.

Role Responsibility

• Brand Strategy: Supporting the next iteration of the Saga Brand, evolving ‘Experience is Everything’ beyond the strapline; contributing to the expansion of Brand Guidelines to provide clarity for all stakeholders and enable consistent application; driving the development of the brand architecture to create long term brand clarity and consistency; facilitating the development and implementation of Saga’s multiproduct marketing activities and cross-sell plans; monitoring brand KPIs and measurement metrics and cascade to relevant BUs; guiding the Group Home Page content ensuring it delivers for the brand and the business units.
• Brand Operations: Support and uphold the Brand Governance process; update brand management tooling, in particular Cloudlines for guidelines; brand IP and trademark protection; oversee and govern the contact with our customers across the group, especially for email sends; support activities to unlock more of our database and own our opportunities matrix.
• Agency and partner management: A key point of contact and partner for brand, creative and media agencies; supplying brand assets to Partners (agencies, newspapers, publishers).
• PR, Social & Insight: Support Saga’s Social teams’ strategy and execution to ensure it drives brand engagement; collaborate with Travel PR team and support their activities, when needed; work with Saga’s Consumer Insight team to educate internal teams and improve customer experience.

The Ideal Candidate

We’re looking for a Brand Manager with real drive and curiosity, eager to make their mark in a large-scale, multi-brand organisation. Ideally, you’ll bring:

• Proven experience in brand management/ownership, ideally within a consumer-focused business.
• Expertise in agency relationship management and a sound grasp of PR, social strategy, and consumer insights.
• Excellent communication and relationship-building skills across all levels.
• A self-starter mentality with a passion for spotting and seizing opportunities.
• Proactivity, problem-solving skills, and an open, innovative outlook.
• A marketing qualification is a plus, but your attitude and experience matter most.

Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special.

Package Description

At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that’s why we have put together an amazing benefits package for all colleagues.

BENEFITS AVAILABLE FOR THIS ROLE:

• 25 days holiday + bank holidays
• Option to purchase additional leave - 5 extra days
• Pension scheme matched up to 10%
• Company performance related annual bonus - Up to 5%
• Life assurance policy on joining us, 4 x salary
• Wellbeing programme
• Colleague discounts including family discounts on cruises, holidays and insurance
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Income protection
• Access to Saga Academy, our bespoke learning platform

About the Company

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better. Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required.