Social Value Co-ordinator *12 month FTC*

Do you thrive off helping others? Are you driven by taking action to deliver positive impacts? Do you want to be part of an organisation that strives to do right by the local community?

Saga Plc. is expanding our people team with a Social Value Co-ordinator on an initial 12-month contract. In this newly formed role, you will be reporting directly to our ESG and Sustainability Manager to develop and coordinate our social value framework. While experience in a similar role would be advantageous, we are interested in speaking to candidates who have the passion and enthusiasm to manage multiple projects simultaneously.

As our Social Value Co-ordinator, you will be at the heart of both Saga and our local Folkestone Community. We would expect a regular presence in our Sandgate office. This role will require travel across the local community, visiting charities, schools, networks, and community groups. You must have a valid driving licence and access to your own vehicle. As this role could work with vulnerable people, an enhanced DBS will be required in addition to our standard background checks.

Role Responsibility

• Champion social value and positive impact internally within Saga and externally within the community.
• Support in the development of a framework to provide a consistent approach to how social value is delivered at Saga.
• Coordinate the implementation of social value initiatives per the organisation strategy and stakeholder requirements.
• Engage with local communities, charities, schools, and other stakeholders to identify opportunities for social impact.
• Manage existing relationships and deliver new partnerships to enhance or deliver greater impact.
• Engage with internal teams and supply chain partners to promote and facilitate participation of social value projects.
• Manage and evaluate social value outcomes using recognised frameworks.
• Collect and analyse data to produce monthly and quarterly reports on ESG performance including social impact.
• Assist in writing case studies, success stories and reports for internal and external audiences.
• Organise and attend community engagement events, volunteering days, and social impact activities.
• Create materials and case studies to promote the social value delivered by Saga.
• Support the wider ESG agenda through completing disclosures, reporting and monitoring of performance.
• Support Business Units and functions to drive delivery of ESG initiatives in alignment with the wider ESG strategy.

The Ideal Candidate

You will have a passion for social value and giving back to the local community in Folkestone and beyond. You will be a natural communicator who thrives on working with a diverse range of people. While experience working or volunteering with vulnerable people isn't essential, it would be an advantage.

Operational skills required include:

• Creativity and adaptability
• Strong communication and interpersonal skills
• Good organisational and project co-ordination abilities
• Confident working with a variety of stakeholders, including community groups, clients, and internal departments

Package Description

At Saga, we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that’s why we have put together an amazing benefits package for all colleagues.

• 25 days holiday + bank holidays
• Option to purchase additional leave - 5 extra days
• Pension scheme matched up to 10%
• Company performance related annual bonus - Up to 5%
• Life assurance policy on joining us, 4 x salary
• Wellbeing programme
• Colleague discounts including family discounts on cruises, holidays and insurance
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Income protection
• Access to Saga Academy, our bespoke learning platform

About The Company

Over the past 70 years we have become the UK’s specialist provider of products and services to people aged over 50 in the UK. We’re one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and our Saga Magazine.

We aim to be the most-trusted brand for older people in the UK. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other. Our values underpin our approach and help guide us to deliver our purpose.

We’re committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We do this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity and respect in an environment that is free from discrimination and harassment.

Thanks to our people, Saga has been ranked 6th in the UK’s Best Employers 2025 by the Financial Times and Statista. This recognition, based on the voices of 20,000 employees across the UK, is a testament to the great culture we’ve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work.

We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We’re also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible.

Your application will have fair consideration, and you’ll receive personal communication throughout your applicant journey when you apply to join Saga.