At a Glance
- Tasks: Drive efficiency and support automation processes across the business.
- Company: Saga is a trusted UK brand specializing in services for those aged 50 and over.
- Benefits: Enjoy flexible working, 25 days holiday, and discounts on cruises and holidays.
- Why this job: Join a dynamic team focused on innovation and exceptional customer experiences.
- Qualifications: Strong analytical skills, proficiency in Excel, and experience with Robotics (UiPath) required.
- Other info: We value diversity and inclusivity, welcoming applicants from all backgrounds.
The predicted salary is between 21500 - 23500 £ per year.
Salary £25,000-£27,000 (dependent on experience)
FT – 35 hours per week
Hybrid – Folkestone – Travel to our Folkestone office once a month
Here at Saga, we are looking for a Process Analyst. In this role, you will drive efficiency within operations and support the identification and engineering of processes for automation. You will work with key stakeholders throughout the business to drive efficiency and effectiveness through process automation and improvement.
This role will also include identification of business requirements, efficiencies and recommendations for operational areas not related to RPA but supporting the strategic objectives, in growing the business, increasing efficiencies, and delivering a truly exceptional customer journey.
You will have strong communication skills with an ability to adapt effectively to changing priorities and an in-depth knowledge of robotic process automation. You will bring strong analytical and system skills including SQL, Word, Excel and Visio.
And in return, you can look forward to all the responsibility and involvement of an integral role, providing you with a rewarding and fast-paced career with an excellent benefits package.
If you have strong analytical and system skills then we want to hear from you!
Role Responsibility
As a Process Analyst your top 5 responsibilities will be:
- Understand robotics use cases and capabilities – be able to articulate these in simple terms where appropriate.
- Have a solid understanding of software available internally which can be used to automate business processes.
- Review business processes to identify waste and recommend solutions to improve the output.
- Work alongside the operation to create a process definition document when automating a process using RPA.
- During development, act as a point of contact for the developer ensuring any blockers are resolved in a timely fashion.
The Ideal Candidate
- Proficient in Microsoft Office – especially in Excel
- Strong communication skills.
- Outstanding problem solving abilities.
- Experience with Robotics (UiPath).
- Knowledge of process re-engineering.
- Familiarity with Lean / Six Sigma methodologies.
- Experience in change management.
Package Description
Every day our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that’s why we have put together an amazing benefits package for all colleagues.
We offer total flexibility over where you work; you choose a place that you feel most comfortable and productive, either from home or in one of our hubs in London, Ashford or Sandwich.
BENEFITS AVAILABLE TO ALL COLLEAGUES:
- Our working week is 35 hours per week, these can be worked flexibly to suit your working style.
- 25 days holiday + bank holidays.
- Option to purchase additional leave up to 5 extra days.
- Pension scheme matched up to 10%.
- Colleague discounts including family discounts on cruises and holidays.
- Range of reductions and offers from leading retailers, travel groups and entertainment companies.
- Enhanced maternity and paternity leave.
- Grandparents leave.
- Company performance related annual bonus – Up to 5%.
- Income protection.
- Access to Saga Academy, our bespoke learning platform.
About the Company
Over the past 70 years we have become the UK’s specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.
At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.
We’re passionate about diversity, equity, and inclusion. Championing diversity is important to us, and diverse teams really are the best ones. We’re dedicated to creating a culture where every colleague feels like they belong. So that at Saga, more than anywhere else, you can be your best, be yourself and make a difference.
Fair consideration is given to all applicants, including those with disabilities and those who are over the age of 50. As champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams. We are also an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.
Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.
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Process Analyst employer: Saga Group
Contact Detail:
Saga Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Process Analyst
✨Tip Number 1
Familiarize yourself with the specific software and tools mentioned in the job description, especially UiPath for robotic process automation. Having hands-on experience or relevant projects to discuss can set you apart during the interview.
✨Tip Number 2
Brush up on your knowledge of Lean and Six Sigma methodologies. Being able to articulate how these principles can improve processes will demonstrate your understanding of efficiency and effectiveness in operations.
✨Tip Number 3
Prepare examples of past experiences where you've successfully identified inefficiencies and implemented solutions. This will showcase your problem-solving abilities and analytical skills, which are crucial for the Process Analyst role.
✨Tip Number 4
Since strong communication skills are emphasized, practice explaining complex concepts in simple terms. This will help you convey your ideas clearly during interviews and show that you can effectively collaborate with stakeholders.
We think you need these skills to ace Process Analyst
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Process Analyst position. Highlight key responsibilities and required skills, such as proficiency in Microsoft Office, strong communication skills, and experience with Robotics (UiPath).
Tailor Your CV: Customize your CV to reflect your relevant experience and skills that align with the job requirements. Emphasize your analytical abilities, problem-solving skills, and any experience you have with process automation or re-engineering.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the Process Analyst position, particularly in driving efficiency and improving processes.
Highlight Relevant Projects: If you have worked on projects involving process automation or change management, be sure to include these in your application. Describe your role, the challenges faced, and the outcomes achieved to demonstrate your capability in this area.
How to prepare for a job interview at Saga Group
✨Understand the Role of a Process Analyst
Make sure you have a clear understanding of what a Process Analyst does, especially in relation to driving efficiency and process automation. Be prepared to discuss how your skills align with the responsibilities outlined in the job description.
✨Showcase Your Analytical Skills
Highlight your strong analytical abilities during the interview. Be ready to provide examples of how you've used tools like SQL, Excel, or Visio to solve problems or improve processes in previous roles.
✨Communicate Effectively
Since strong communication skills are essential for this role, practice articulating complex ideas in simple terms. Prepare to explain robotics use cases and capabilities clearly, as well as your experience with RPA tools like UiPath.
✨Demonstrate Adaptability
The ability to adapt to changing priorities is crucial. Share examples from your past experiences where you successfully managed change or adapted to new challenges, particularly in a fast-paced environment.