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- Tasks: Assist customers in planning and booking luxury river cruises.
- Company: Join Saga, a renowned Kent-based employer with a strong reputation.
- Benefits: Enjoy a competitive salary, uncapped commission, and hybrid working options.
- Why this job: Be part of a dynamic team that values customer experience and travel.
- Qualifications: No specific qualifications required; just a passion for travel and customer service.
- Other info: Permanent full-time role with 37.5 hours per week.
The predicted salary is between 24570 - 24570 £ per year.
Salary £24,570 per annum plus uncapped commission
Permanent FT 37.5 hours per week
Hybrid 3 days a week in Folkestone, Enbrook, Kent
The Saga Cruise team is ready to expand our team of skilled Guest Advisors who are key to assisting our customers when planning and booking luxury travel packages.
Cruise Guest Advisor- Rivers employer: Saga Group Limited
Contact Detail:
Saga Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cruise Guest Advisor- Rivers
✨Tip Number 1
Familiarise yourself with the cruise industry, especially river cruises. Understanding the different types of river cruises and popular destinations will help you engage with potential customers and demonstrate your expertise during interviews.
✨Tip Number 2
Network with current or former employees of Saga or similar companies. They can provide valuable insights into the company culture and expectations for the Cruise Guest Advisor role, which can give you an edge in your application process.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of specific examples from your past experiences where you went above and beyond for a customer, as this role heavily relies on providing exceptional service to clients planning their luxury travel.
✨Tip Number 4
Stay updated on the latest trends in luxury travel and river cruising. Being knowledgeable about new offerings, promotions, or changes in the industry will not only impress your interviewers but also show your passion for the role.
We think you need these skills to ace Cruise Guest Advisor- Rivers
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Cruise Guest Advisor. Highlight your relevant experience in customer service and travel planning in your application.
Tailor Your CV: Customise your CV to reflect skills that are particularly relevant to the role, such as communication, sales experience, and knowledge of luxury travel. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Mention why you want to work with Saga and how your background makes you a great fit for the Cruise Guest Advisor position.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the travel industry.
How to prepare for a job interview at Saga Group Limited
✨Know Your Product
Familiarise yourself with the luxury travel packages offered by the company. Understanding the details of the cruises, destinations, and customer preferences will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Showcase Your Customer Service Skills
As a Cruise Guest Advisor, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service, resolved issues, or gone above and beyond to meet client needs.
✨Prepare for Common Interview Questions
Anticipate questions related to sales techniques, handling objections, and your approach to building rapport with clients. Practising your responses can help you articulate your thoughts clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the team dynamics, training processes, or growth opportunities within the company. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
