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- Tasks: Assist customers in planning and booking luxury river cruises.
- Company: Saga, a renowned Kent-based employer with a strong reputation.
- Benefits: Competitive salary, uncapped commission, and hybrid working model.
- Why this job: Join a passionate team and help create unforgettable travel experiences.
- Qualifications: Strong communication skills and a passion for travel.
- Other info: Permanent full-time role with opportunities for career growth.
The predicted salary is between 24570 - 24570 £ per year.
Job Description
Cruise Guest Advisor- River Cruises
Salary £24,570 per annum plus uncapped commission
Permanent
FT 37.5 hours per week
Hybrid 3 days a week in Folkestone, Enbrook, Kent
You may have seen our TV advert?
Heard of Saga as a great Kent-based employer?
The Saga Cruise team is ready to expand our team of skilled Guest Advisors who are key to assisting our customers when planning and booking luxury travel p…
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Cruise Guest Advisor- River Cruises employer: Saga Group Limited
Contact Detail:
Saga Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cruise Guest Advisor- River Cruises
✨Tip Number 1
Get to know the company inside out! Research Saga and their river cruises so you can chat confidently about their offerings. This shows you're genuinely interested and ready to help customers plan their dream trips.
✨Tip Number 2
Practice your communication skills! As a Cruise Guest Advisor, you'll be talking to customers all day. Role-play with friends or family to get comfortable with answering questions and handling bookings smoothly.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of the job.
We think you need these skills to ace Cruise Guest Advisor- River Cruises
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let us know why you're excited about the cruise industry. Share any personal experiences or stories that highlight your love for travel and how it connects to the role of a Cruise Guest Advisor.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this specific role. Highlight relevant experience in customer service or sales, and don’t forget to mention any previous roles in the travel sector that could make you a perfect fit for our team.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key skills and achievements at a glance.
Apply Through Our Website: To ensure your application gets the attention it deserves, please apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Saga Group Limited
✨Know Your Cruises
Familiarise yourself with the different river cruises offered by Saga. Understand the unique features and benefits of each cruise, as well as the target audience. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Cruise Guest Advisor, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service. Highlight how you resolved issues or went above and beyond to ensure customer satisfaction.
✨Practice Common Interview Questions
Anticipate questions related to sales techniques, handling objections, and your approach to booking travel. Practising your responses will help you articulate your thoughts clearly during the interview, making you appear more confident and prepared.
✨Dress the Part
Even though the role is hybrid, it's important to make a good first impression. Dress smartly for the interview, reflecting the professional image that Saga represents. This shows that you take the opportunity seriously and are ready to represent the brand well.
