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- Tasks: Manage guest queries and payment processing for cruise bookings.
- Company: Saga Cruise offers unforgettable travel experiences tailored for the over-50s.
- Benefits: Enjoy a hybrid work model, competitive salary, and supportive team culture.
- Why this job: Join a passionate team making travel dreams come true while developing your finance skills.
- Qualifications: No specific experience required; just a willingness to learn and help others.
- Other info: This is a 6-month fixed-term contract with potential for growth.
The predicted salary is between 25300 - 25300 £ per year.
Salary: £25,300
6-month FTC
FT 35 hours per week
Hybrid: 3 days in the office & 2 at home
Location: Folkestone, Enbrook, Kent
The Saga Cruise Finance team is recruiting for its credit control team. In this role, you will be responsible for ensuring our guests are supported with any queries and payment processing on their final balances for their cruise bookings.
Credit Controller Saga Cruise employer: Saga Group Limited
Contact Detail:
Saga Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller Saga Cruise
✨Tip Number 1
Familiarise yourself with the cruise industry and Saga's specific offerings. Understanding their services and customer base will help you engage more effectively during interviews.
✨Tip Number 2
Brush up on your communication skills, especially in handling customer queries. Being able to demonstrate your ability to resolve issues calmly and efficiently will set you apart.
✨Tip Number 3
Network with current or former employees of Saga Cruise. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Prepare for potential scenario-based questions related to credit control. Think about how you would handle specific situations that may arise in this role, as practical examples can showcase your problem-solving skills.
We think you need these skills to ace Credit Controller Saga Cruise
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Credit Controller at Saga Cruise. Highlight your relevant experience in credit control and customer service.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the requirements of the role. Emphasise any previous roles in finance or customer support, particularly in a cruise or travel context.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you have successfully handled payment processing or resolved customer queries in the past.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional.
How to prepare for a job interview at Saga Group Limited
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data regularly. Brush up on your knowledge of credit control processes and be prepared to discuss how you've handled similar tasks in the past.
✨Customer Service Focus
This role involves supporting guests with queries and payment processing. Be ready to share examples of how you've provided excellent customer service, especially in challenging situations.
✨Familiarise Yourself with Saga Cruise
Research Saga Cruise and understand their values and services. Showing that you know about the company will demonstrate your genuine interest in the role and help you connect with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of specific instances where you've resolved issues related to payments or customer queries, and be ready to explain your thought process.
