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- Tasks: Assist customers with travel insurance queries and provide top-notch service.
- Company: Saga Cruise is a leading provider of travel experiences for the over-50s market.
- Benefits: Enjoy a competitive salary, hybrid working, and great corporate perks.
- Why this job: Join a supportive team focused on customer satisfaction and personal growth.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Work Monday to Friday with one Saturday shift every eight weeks.
The predicted salary is between 25000 - 25000 £ per year.
Salary: £25,000
Permanent FT 37.5 Monday to Friday (plus one in eight Saturdays)
Hybrid role, 3 days a week in the Office
Are you someone who believes in offering the best customer service? Are you someone who works with accuracy and a high level of detail? We need someone with exceptional communication skills who can engage with our guests.
Connected Travel Insurance (CTI) Advisor Saga Cruise employer: Saga Group Limited
Contact Detail:
Saga Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Connected Travel Insurance (CTI) Advisor Saga Cruise
✨Tip Number 1
Familiarise yourself with the cruise industry and Saga's offerings. Understanding the specifics of travel insurance related to cruises will help you engage more effectively with potential guests during interviews.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions. This will prepare you for the types of conversations you'll have as a CTI Advisor, showcasing your ability to provide excellent customer service.
✨Tip Number 3
Highlight your attention to detail in any discussions or networking opportunities. Being precise is crucial in this role, so share examples from past experiences where your accuracy made a difference.
✨Tip Number 4
Network with current or former employees of Saga. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Connected Travel Insurance (CTI) Advisor Saga Cruise
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Connected Travel Insurance Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service, attention to detail, and communication skills. Use bullet points for clarity and include specific examples of how you've excelled in similar roles.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your customer service philosophy and provide examples of how you have successfully engaged with clients in the past. Make it personal and show why you are a great fit for Saga Cruise.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Saga Group Limited
✨Showcase Your Customer Service Skills
As a Connected Travel Insurance Advisor, your ability to provide excellent customer service is crucial. Prepare examples from your past experiences where you went above and beyond for a customer, demonstrating your commitment to their satisfaction.
✨Emphasise Attention to Detail
This role requires a high level of accuracy. Be ready to discuss how you ensure precision in your work. You might want to mention specific tools or methods you use to maintain attention to detail in your tasks.
✨Demonstrate Strong Communication Skills
Exceptional communication is key in this position. Practice articulating your thoughts clearly and concisely. Consider preparing a few scenarios where your communication skills made a significant impact on a situation.
✨Prepare for Hybrid Work Questions
Since this is a hybrid role, be prepared to discuss how you manage your time and productivity when working both in the office and remotely. Share strategies that help you stay organised and engaged in a flexible work environment.
