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- Tasks: Assist customers with travel insurance queries and provide top-notch service.
- Company: Saga Cruise is a leading cruise line dedicated to providing exceptional experiences for our guests.
- Benefits: Enjoy a competitive salary, hybrid working options, and generous corporate perks.
- Why this job: Join a vibrant team focused on customer satisfaction and make a real impact in the travel industry.
- Qualifications: Strong communication skills and attention to detail are essential; previous customer service experience is a plus.
- Other info: Work Monday to Friday with one Saturday shift every eight weeks.
The predicted salary is between 25000 - 25000 £ per year.
Salary: £25,000
Permanent FT 37.5 Monday to Friday (plus one in eight Saturdays)
Hybrid role, 3 days a week in the Office
Are you someone who believes in offering the best customer service? Are you someone who works with accuracy and a high level of detail? We need someone with exceptional communication skills who can engage with our guests.
Connected Travel Insurance (CTI) Advisor Saga Cruise employer: Saga Group Limited
Contact Detail:
Saga Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Connected Travel Insurance (CTI) Advisor Saga Cruise
✨Tip Number 1
Familiarise yourself with the cruise industry and Saga's offerings. Understanding their services and customer base will help you engage more effectively during interviews.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions. This will prepare you for the types of conversations you'll have as a CTI Advisor and demonstrate your ability to provide excellent service.
✨Tip Number 3
Research common travel insurance queries and concerns. Being knowledgeable about potential customer issues will show your commitment to the role and enhance your confidence during discussions.
✨Tip Number 4
Network with current or former employees of Saga. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Connected Travel Insurance (CTI) Advisor Saga Cruise
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Connected Travel Insurance Advisor. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Customer Service Skills: Since the role emphasises exceptional customer service, provide specific examples in your CV and cover letter that demonstrate your ability to engage with customers effectively and resolve issues.
Showcase Attention to Detail: Mention instances where your attention to detail has positively impacted your work. This could be through accurate data entry, thorough documentation, or ensuring compliance with regulations.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only reflects your enthusiasm for the role but also addresses how you can contribute to the company’s goals. Make sure to mention your communication skills and any relevant experience in the insurance or travel sectors.
How to prepare for a job interview at Saga Group Limited
✨Showcase Your Customer Service Skills
As a Connected Travel Insurance Advisor, your ability to provide excellent customer service is crucial. Prepare examples from your past experiences where you went above and beyond for a customer, demonstrating your commitment to their satisfaction.
✨Emphasise Attention to Detail
This role requires a high level of accuracy. Be ready to discuss how you ensure precision in your work. You might want to mention specific tools or methods you use to maintain attention to detail in your tasks.
✨Demonstrate Strong Communication Skills
Exceptional communication is key in this position. Practice articulating your thoughts clearly and concisely. Consider preparing a few scenarios where your communication skills made a positive impact on a situation.
✨Prepare for Hybrid Work Questions
Since this is a hybrid role, be prepared to discuss how you manage your time and productivity when working both in the office and remotely. Share strategies that help you stay organised and engaged in a flexible work environment.
