At a Glance
- Tasks: Design innovative solutions for customer technical enquiries and enhance service operations.
- Company: Join Safran, a global leader in aerospace and defence with a commitment to sustainability.
- Benefits: Enjoy 33 days holiday, flexible benefits, and opportunities for training and career growth.
- Other info: Engage in diverse groups and forums to enrich your work experience.
- Why this job: Be part of a mission to decarbonise aerospace and make a real impact.
- Qualifications: Passion for engineering and problem-solving skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
Safran is an international high-technology group, operating in the aviation, defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible.
Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world.
We are looking for passionate individuals to join our Aftermarket team as an In Service Solution Design Engineer at our Imperial Park site (Newport).
About the role: You will work as part of the growing aftermarket engineering team to investigate and design solutions for customer technical enquiries and to ensure that all issues are closed efficiently and effectively. In this job role, proactively supporting the customer is the primary function to ensure that the engineering service levels provided maintains customer satisfaction for the entire Safran Seats portfolio.
Key Responsibilities and Duties:- Support the customers in service operations, maintain regular communications and resolve all customer concerns within planned timescales.
- Log, investigate and coordinate root cause analysis reviews to understand cause of in service failures.
- Participate in design reviews of new product development, to ensure lessons learned are applied to new designs to reduce ISI's.
- Provide engineering support to the Part 145 Facility.
- Conduct drawing changes to reflect new material with regards to obsolescence.
- A global presence: Be part of a global aerospace, defence & space business with over 100,000 colleagues, across 300 sites in 30 countries.
- Inclusive & empowering environment: We celebrate our differences and believe they make us stronger.
- Innovation at the core: Join our mission to decarbonise aerospace and make the world a safer place.
- Mobility & training opportunities: We can support your ambitions with training, development, a personalised career plan and mobility opportunities.
- A culture of excellence: join a team that values collaboration, integrity, and continuous improvement.
Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: 33 days holiday.
Design Engineer (In-Service Solution) in London employer: Safran
At Safran Actuation Systems UK in Banbury, we prioritise our employees' well-being with a competitive salary, flexible benefits, and a family-friendly work culture. Our commitment to professional development, coupled with a collaborative environment, empowers you to innovate and grow within the aerospace sector, making a meaningful impact on cutting-edge technologies. Join us to be part of a forward-thinking team that values excellence and fosters continuous improvement.
