Customer Services Supply Chain Manager in England

Customer Services Supply Chain Manager in England

England Full-Time 36000 - 60000 £ / year (est.) No working from home possible
Safran

At a Glance

  • Tasks: Lead a dynamic team in managing global supply chains for aircraft parts.
  • Company: Join Safran, a leader in aerospace technology and innovation.
  • Benefits: Enjoy a four and a half day work week, generous holidays, and a competitive pension scheme.
  • Other info: Diversity and inclusion are valued; all backgrounds encouraged to apply.
  • Why this job: Make a real impact in aviation while developing your leadership skills.
  • Qualifications: Strong leadership skills and a proactive mindset are essential.

The predicted salary is between 36000 - 60000 £ per year.

Who are Safran Landing Systems? We are a global leader in aircraft landing and braking systems, from commercial and business travel to military and defence fleets. Our expertise covers the entire life cycle of our products from end-to-end: design, manufacturing, maintenance and repair. We are at the forefront of aerospace technology, creating safer, more sustainable aviation for the next generation of aerospace. Our people’s talents and skills come together to make the feat of flying possible. Here, you can create an impact you’re proud of, where you’re rewarded for your dedication and willingness to learn.

Our Customer Support Spares Supply Chain is crucial to delivering spare parts globally to airlines, MROs, and aircraft manufacturers. We focus on forecasting, supply, and distribution, ensuring customer satisfaction through robust supply plans and efficient processes. As the Customer Services Supply Chain Manager, you will lead a committed team of supply planners responsible for the landing gear spares supply plan, collaborating closely with Production, Procurement, and Customer Support Managers. You’ll have opportunities to learn and progress, with investment being made on site; it’s an exciting time to join our growing local team.

Looking after the people who make Safran great is a priority for us. We offer a range of benefits designed to support you, both in and outside of work:

  • We value your time: Enjoy a four and a half day week, giving you Friday afternoons to recharge.
  • Time to unwind: Start with 25 days of holiday, plus UK Bank Holidays, with options to buy or sell days to fit your needs.
  • Sharing in our success: We offer an annual bonus and share scheme options.
  • Planning for your future: A generous pension scheme, with up to 8% matched contributions, and life assurance at 4x your salary.
  • Making your work life easier: Onsite parking, including EV chargers, a subsidised restaurant, bicycle storage, and shower facilities.
  • Flexibility: A wide range of flexible benefits and working options (role dependant), enhanced maternity and family-friendly benefits.

What will I be doing?

  • Lead, inspire, and motivate your team: Create a supportive environment where ownership, accountability, and continuous development are key.
  • Build and nurture strong relationships: Work collaboratively with global supply sites and internal stakeholders to foster trust and transparency.
  • Drive supply chain performance: Balance urgent daily needs with strategic goals, managing risks proactively to maintain high delivery standards.
  • Champion continuous improvement: Enhance supply planning processes and ensure your team consistently adds value across the business.
  • Communicate effectively: Keep all levels of the business informed of major supply plan changes and performance metrics.

What do I need to succeed?

  • Lead by example: Be a role model who motivates others by your commitment, perseverance, and positive attitude.
  • Go above and beyond: Show resilience and determination to get things done and solve problems proactively.
  • Build strong relationships: Communicate clearly and foster collaboration across teams and global locations.
  • Ownership mindset: Take accountability for your team’s performance and encourage others to do the same.
  • Adapt and grow: Be open to continuous learning, coaching, and developing both yourself and your team.

At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don’t meet 100% of the criteria outlined in the advert; however, we encourage you to apply if you can demonstrate a variety of skills and experiences relevant to the requirements of this role. We will consider all applicants who meet the minimum requirements regardless of their age, identity or background.

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation please get in touch for an informal chat. We will make every effort to respond to your request for assistance as soon as possible. Please apply by uploading a CV, and if your experience matches what we’re looking for, one of our recruitment team will give you a call. Offers of employment will be subject to a relevant level of company security vetting, which may include a criminal record check. Join Safran and discover what we could achieve, together!

Customer Services Supply Chain Manager in England employer: Safran

At Safran Actuation Systems UK in Banbury, we prioritise our employees' well-being with a competitive salary, flexible benefits, and a family-friendly work culture. Our commitment to professional development, coupled with a collaborative environment, empowers you to innovate and grow within the aerospace sector, making a meaningful impact on cutting-edge technologies. Join us to be part of a forward-thinking team that values excellence and fosters continuous improvement.

Safran

Contact Details:

Safran Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Services Supply Chain Manager in England

Tip Number 1

Don’t just sit back and wait for the phone to ring! Reach out directly to the job poster or hiring manager on LinkedIn. A friendly message expressing your interest can really make you stand out from the crowd.

Tip Number 2

Prepare for an informal chat! If you get a call, be ready to discuss how your skills align with their needs. Highlight your leadership experience and how you can inspire a team – that’s what they’re looking for!

Tip Number 3

Show your enthusiasm for the company! Research Safran and mention specific projects or values that resonate with you during your conversations. This shows you’re genuinely interested and not just after any job.

Tip Number 4

Follow up after your initial contact! A quick thank-you message can keep you fresh in their minds. Plus, it shows you’re proactive and serious about the opportunity. Don’t forget to apply through our website too!

We think you need these skills to ace Customer Services Supply Chain Manager in England

Leadership
Team Motivation
Relationship Building
Supply Chain Management
Performance Management
Continuous Improvement
Communication Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Customer Services Supply Chain Manager role. Highlight your leadership abilities and any relevant supply chain experience to catch our eye!

Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about this role and how you can contribute to our team. Share specific examples of how you've led teams or improved processes in the past.

Showcase Your Soft Skills:We value personal drive and accountability just as much as technical skills. Make sure to highlight your communication, relationship-building, and problem-solving abilities in your application.

Apply Through Our Website:For the best chance of success, apply directly through our website. This ensures your application gets to the right people quickly and efficiently, so we can start the conversation sooner!

How to prepare for a job interview at Safran

Know Your Supply Chain Basics

Before the interview, brush up on key supply chain concepts and terminology. Understand how forecasting, procurement, and distribution work together, especially in the context of spare parts for aerospace. This will show your potential employer that you’re not just familiar with the role but also passionate about the industry.

Demonstrate Leadership Skills

Be prepared to share specific examples of how you've led a team in the past. Think about times when you inspired others or overcame challenges. Safran values natural leaders, so showcasing your ability to motivate and develop a team will set you apart.

Build Relationships

Since the role involves collaboration with various stakeholders, think of ways to demonstrate your relationship-building skills. Prepare anecdotes that highlight your ability to communicate effectively and foster trust across teams. This will resonate well with Safran's emphasis on teamwork.

Show Your Problem-Solving Mindset

Safran is looking for someone who goes above and beyond to solve problems. Be ready to discuss situations where you identified issues and implemented solutions. Highlight your resilience and determination, as these traits are crucial for success in this role.