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- Tasks: Lead quality strategy in aerospace production, ensuring excellence and customer satisfaction.
- Company: Join Safran, a global leader in aviation and defence, committed to sustainability.
- Benefits: Competitive salary, career growth, and the chance to work on innovative projects.
- Other info: Dynamic environment with opportunities for international travel and collaboration.
- Why this job: Make a real impact in aerospace while enhancing passenger experiences.
- Qualifications: Experience in senior quality roles and strong leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Are you interested in working at the business end of Aerospace, where airline brand meets innovative passenger experience?
The Head of Operations Quality is responsible for defining, leading, and executing the Operational Quality Strategy across all production areas to ensure quality excellence, customer satisfaction, and strong regulatory compliance. The role provides senior leadership for all operational quality functions, including Quality Engineering, Quality Assurance, Quality Control, and production-integrated quality teams, ensuring that quality performance is fully aligned with the industrial strategy and wider business plan of SGB.
This role partners strategically with Operations, Programmes, Supply Chain, Engineering, and senior leadership to drive improvements in operational processes, non-conformance performance, cost-of-non-quality (CoNQ), and customer satisfaction. The position acts as the senior escalation point for all operational quality issues and provides regular briefings to the Senior Team and customers at senior levels.
- Leadership of a multi-disciplinary Operations Quality organisation, including Quality Leads, Engineers, and Technicians
- Oversight of quality performance across all operational areas, including FAL, Trim, Seat Cell, MU, and IP where relevant
- Accountability for regulatory adherence, including AS9100 and Part 21G/G
- Regular engagement with customers, suppliers, and senior stakeholders on major quality themes and performance
- Travel as needed for business improvement and customer activities (UK/international)
Demonstrable experience in senior-level Quality leadership roles within aerospace or complex engineered products. Strong understanding of manufacturing processes, industrial systems, and engineering principles. Proven leadership of multi-level teams and ability to influence at executive level. Strong proficiency in root cause analysis, continuous improvement methodologies, and quality tools (8D, 5 Whys, PFMEA). Evidence of delivering improvement in cost, quality, and operational performance. Strong customer and stakeholder management experience.
Quality Manager - Operations Quality Assurance in Cwmbran employer: Safran
Contact Detail:
Safran Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Manager - Operations Quality Assurance in Cwmbran
✨Tip Number 1
Network like a pro! Reach out to people in the aerospace and defence industry, especially those at Safran. Use LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of quality management systems and aerospace regulations. Be ready to discuss how your experience aligns with Safran's commitment to quality excellence and customer satisfaction.
✨Tip Number 3
Showcase your leadership skills! When discussing your past roles, highlight instances where you led teams to improve quality performance or resolve operational issues. This will resonate well with Safran's focus on strong leadership in quality assurance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Safran team and contributing to their mission of a safer, more sustainable world.
We think you need these skills to ace Quality Manager - Operations Quality Assurance in Cwmbran
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Manager role. Highlight your experience in quality leadership, especially in aerospace or complex engineered products. We want to see how your skills align with our mission at Safran!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality assurance and how you can contribute to our operational excellence. Let us know what excites you about working with Safran Seats.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved quality performance or customer satisfaction in previous roles. We love seeing measurable results!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves. Good luck!
How to prepare for a job interview at Safran
✨Know Your Quality Tools
Familiarise yourself with key quality tools like 8D, 5 Whys, and PFMEA. Be ready to discuss how you've used these methodologies in past roles to drive improvements in quality and operational performance.
✨Understand the Aerospace Landscape
Research Safran's position in the aerospace industry and its commitment to sustainability. Show that you understand the challenges and opportunities in aviation, especially regarding customer satisfaction and regulatory compliance.
✨Demonstrate Leadership Experience
Prepare examples of how you've led multi-disciplinary teams in previous roles. Highlight your ability to influence at an executive level and how you've successfully managed stakeholder relationships to achieve quality excellence.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about past experiences where you tackled operational quality issues and be prepared to explain your thought process and the outcomes.