At a Glance
- Tasks: Ensure top-notch quality in premium aircraft seating products and collaborate with a dynamic team.
- Company: Join Safran, a global leader in aviation and defence, committed to sustainability.
- Benefits: Enjoy flexible benefits, competitive salary, early finishes on Fridays, and 25 days holiday.
- Other info: Dynamic work environment with opportunities for professional growth and development.
- Why this job: Be a key player in enhancing customer satisfaction and driving innovation in aerospace.
- Qualifications: Degree in mechanical engineering or related field; CAD skills preferred.
The predicted salary is between 40000 - 50000 € per year.
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world.
Your Role
The Perceived Quality Engineer is responsible for defining, elevating, and ensuring the highest standards of perceived quality in our premium class aircraft seating products. The engineer acts as the key link between industrial/product design, technical architecture, and engineering to deliver and uphold customer-focused perceived quality expectations.
- Drive Perceived Quality: Set targets, create and maintain the Product Acceptance Document, and analyse design choices to maximize customer satisfaction.
- Collaborate & Influence: Work in a cross-functional team (up to 20 people) including designers, engineers, suppliers, and Class-A modellers. Advocate for best design standards and manufacturing methods.
- Lead from Experience: Gather and share lessons and benchmarks, resolve design risks, and propose improvements based on robust analysis and customer-oriented thinking.
- Be the Customer Champion: Engage with customers to converge on expectations, conduct Perceived Quality (PQ) scorings, and ensure that every product touchpoint shines - visually, audibly, and tactilely.
- Promote Excellence: Share a Perceived Quality mindset across the team, participate in network meetings across Safran Seats, and drive continuous improvement.
What You'll Bring
- A relevant degree (or equivalent qualification/experience) in mechanical engineering or a closely related discipline
- CAD Skills, ideally with Catia V5
- Design for Perception: Strong ability to analyze aesthetic, tactile, auditory, and visual aspects that shape end-user quality perception.
- Product Acceptance Oversight: Creation and maintenance of Product Acceptance Documents, scoring, and validation of perceived quality targets.
- Design and Engineering Interface: Direct experience working with Class-A surface modellers, product designers, and engineering teams to challenge, steer, and validate design decisions in line with quality standards.
- Lessons Learned: Capability to collect, synthesize, and share best practices and lessons from previous projects or competitors.
Desirable
- Previous exposure to aerospace or regulated industries
- Understanding of aircraft interiors
We know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation.
Perceived Quality Engineer in Cwmbran employer: Safran
At Safran, we pride ourselves on being an exceptional employer, offering a dynamic work culture that prioritises employee well-being and professional growth. Located in Cwmbran, South Wales, our hybrid working model allows for flexibility, while our comprehensive benefits package, including competitive salaries, generous holiday allowances, and ongoing training opportunities, ensures that our team members thrive both personally and professionally. Join us in shaping the future of aviation with a commitment to quality and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Perceived Quality Engineer in Cwmbran
✨Tip Number 1
Network like a pro! Reach out to current employees at Safran on LinkedIn or through industry events. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for those interviews by knowing your stuff! Research Safran's projects, especially in perceived quality and aerospace interiors. Show us you’re passionate about making air travel better and more sustainable.
✨Tip Number 3
Practice your soft skills! Being a Perceived Quality Engineer means collaborating with various teams. We want to see how well you communicate and influence others, so be ready to showcase that in your interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the Safran family.
We think you need these skills to ace Perceived Quality Engineer in Cwmbran
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how your passion for perceived quality and aerospace aligns with our mission at Safran. Don't hold back on sharing why you’re excited about this opportunity!
Tailor Your CV:Make sure your CV is tailored to highlight the skills and experiences that are most relevant to the Perceived Quality Engineer role. We love seeing specific examples of your work with CAD, Class-A surfaces, and any previous experience in aerospace or regulated industries.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications. Use bullet points where possible to break down your achievements and skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Safran!
How to prepare for a job interview at Safran
✨Know Your Stuff
Make sure you brush up on your knowledge of perceived quality in aerospace, especially regarding aircraft interiors. Familiarise yourself with terms like Class-A surfaces and user quality. This will show that you're not just interested in the role but also understand its technical aspects.
✨Showcase Your Collaboration Skills
Since the role involves working with cross-functional teams, be ready to discuss your experience in collaboration. Prepare examples where you've successfully worked with designers, engineers, or suppliers to achieve a common goal. Highlight how you can advocate for best design standards.
✨Be the Customer Champion
Demonstrate your understanding of customer expectations by discussing how you've engaged with clients in the past. Share specific instances where you gathered feedback and used it to improve product quality. This will show that you can effectively represent the customer's voice in your work.
✨Prepare for Technical Questions
Expect questions related to CAD skills, particularly Catia V5, and your approach to creating Product Acceptance Documents. Brush up on your technical knowledge and be ready to explain your thought process when analysing design choices to maximise customer satisfaction.
