At a Glance
- Tasks: Ensure top-notch quality in premium aircraft seating products and collaborate with a dynamic team.
- Company: Join Safran, a global leader in aviation and defence, committed to sustainability.
- Benefits: Enjoy flexible benefits, competitive salary, early finishes on Fridays, and professional development.
- Other info: Be part of a family-friendly workplace with excellent career growth opportunities.
- Why this job: Make a real impact on customer satisfaction and elevate product quality in aerospace.
- Qualifications: Degree in mechanical engineering or related field; CAD skills, especially in Catia V5.
The predicted salary is between 40000 - 50000 € per year.
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world.
Your Role
The Perceived Quality Engineer is responsible for defining, elevating, and ensuring the highest standards of perceived quality in our premium class aircraft seating products. The engineer acts as the key link between industrial/product design, technical architecture, and engineering to deliver and uphold customer-focused perceived quality expectations.
- Drive Perceived Quality: Set targets, create and maintain the Product Acceptance Document, and analyse design choices to maximize customer satisfaction.
- Collaborate & Influence: Work in a cross-functional team (up to 20 people) including designers, engineers, suppliers, and Class-A modellers. Advocate for best design standards and manufacturing methods.
- Lead from Experience: Gather and share lessons and benchmarks, resolve design risks, and propose improvements based on robust analysis and customer-oriented thinking.
- Be the Customer Champion: Engage with customers to converge on expectations, conduct Perceived Quality (PQ) scorings, and ensure that every product touchpoint shines - visually, audibly, and tactilely.
- Promote Excellence: Share a Perceived Quality mindset across the team, participate in network meetings across Safran Seats, and drive continuous improvement.
What You'll Bring
- A relevant degree (or equivalent qualification/experience) in mechanical engineering or a closely related discipline.
- CAD Skills, ideally with Catia V5.
- Design for Perception: Strong ability to analyze aesthetic, tactile, auditory, and visual aspects that shape end-user quality perception.
- Product Acceptance Oversight: Creation and maintenance of Product Acceptance Documents, scoring, and validation of perceived quality targets.
- Design and Engineering Interface: Direct experience working with Class-A surface modellers, product designers, and engineering teams to challenge, steer, and validate design decisions in line with quality standards.
- Lessons Learned: Capability to collect, synthesize, and share best practices and lessons from previous projects or competitors.
Desirable
- Previous exposure to aerospace or regulated industries.
- Understanding of aircraft interiors.
We know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation.
Locations
Perceived Quality Engineer in Cwmbran, Wales employer: Safran
Safran is an exceptional employer, offering a dynamic work environment in Cwmbran, South Wales, where innovation meets excellence in the aerospace industry. With a strong focus on employee well-being, we provide flexible benefits, professional development opportunities, and a family-friendly culture that fosters collaboration and growth. Join us to be part of a global leader committed to creating a safer, more sustainable world while enjoying a rewarding career as a Perceived Quality Engineer.
StudySmarter Expert Advice🤫
We think this is how you could land Perceived Quality Engineer in Cwmbran, Wales
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Safran on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into Safran's values and recent projects. Show us that you're not just another candidate; you’re genuinely interested in how you can contribute to their mission of a safer, more sustainable world.
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. We want to hear about specific situations where you've demonstrated your skills, especially in quality engineering or teamwork. Make those stories shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re keen on the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team.
We think you need these skills to ace Perceived Quality Engineer in Cwmbran, Wales
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how your passion for perceived quality and aerospace aligns with our mission at Safran. Don’t hold back on sharing why you’re excited about this opportunity!
Tailor Your CV:Make sure to customise your CV to highlight relevant skills and experiences that match the job description. We love seeing how your background in mechanical engineering or CAD skills can contribute to our team. A tailored CV shows us you’ve done your homework!
Be Specific About Your Experience:In your application, be specific about your past projects and experiences that relate to perceived quality and design. We want to know how you've tackled challenges and what results you achieved. Concrete examples will make your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Safran
✨Know Your Stuff
Make sure you brush up on your knowledge of perceived quality in aerospace, especially regarding aircraft seating. Familiarise yourself with terms like Class-A surfaces and user quality. This will help you speak confidently about how you can contribute to Safran's high standards.
✨Showcase Your Collaboration Skills
Since the role involves working in cross-functional teams, be ready to discuss your experience collaborating with designers, engineers, and suppliers. Share specific examples of how you've influenced design decisions or improved processes in previous roles.
✨Be a Customer Champion
Prepare to talk about how you’ve engaged with customers in the past to understand their expectations. Highlight any experiences where you’ve conducted quality assessments or gathered feedback to enhance product quality, as this aligns perfectly with the role’s focus.
✨Bring Your Analytical A-Game
The role requires strong analytical skills, so be prepared to discuss how you approach problem-solving and decision-making. Think of examples where you've used data to drive improvements or resolve design risks, and be ready to share those insights during the interview.
